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Magic Mouse Not Working

45749 Views 37 Replies Latest reply: Apr 22, 2010 11:36 AM by Bahamutmaster RSS
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Darren Alawi Calculating status...
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Oct 29, 2009 4:21 PM
Hey everyone,

Just got my magic mouse, really pleased with it, amazing design and quality.

The only problem is the 'touch' side if things completely doesn't work and the system preferences for mouse don't show the gestures part at all. I have Snow Leopard and have installed the Wireless Mouse Update but still now joy.

I may not have installed it and connected in quite the right order, anyone know what can be done?

I have an Intel Mac Mini, about 2 years old, is all hardware supported?

Any info would be great.

Thanks
Darren
Mac Mini, Mac OS X (10.6.1)
  • K T Level 7 Level 7 (23,215 points)
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    Oct 29, 2009 4:23 PM (in response to Darren Alawi)
    Did you download/apply the correct.... update for it?

    http://support.apple.com/downloads/
    Intel iMac, Mac OS X (10.6.1), OLED Pano
  • DoogH Calculating status...
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    Oct 29, 2009 4:41 PM (in response to K T)
    I am having this same problem and I applied the update.
    Macbook Pro, Mac OS X (10.6.1)
  • John Davidson1 Level 1 Level 1 (20 points)
    Currently Being Moderated
    Oct 29, 2009 8:09 PM (in response to DoogH)
    I'm having the same problem. I applied the update.

    I also trashed preferences, reinstalled the update, and that didn't work either.

    I'm really annoyed by this. Especially given that Snow Leopard basically jacked up my bluetooth keyboard when I installed that a month ago.
  • haaaaaaaa! Calculating status...
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    Oct 29, 2009 8:22 PM (in response to K T)
    Having the same problem. Extremely annoyed!!
    Unibody MBP 17" (2.93GHz Glossy), Mac OS X (10.5.6)
  • Luc908 Level 1 Level 1 (0 points)
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    Oct 29, 2009 9:14 PM (in response to haaaaaaaa!)
    I'm having the same problem. I re-installed the update twice and even tried downloading the dmg again. Incredibly annoying.
    MBP Late 2008, Mac OS X (10.6.1)
  • Jersaur Calculating status...
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    Oct 30, 2009 12:35 AM (in response to Luc908)
    I am having the same problem but in Leopard (10.5.8). Regardless, I'm hoping the solution for 10.6 will be similar for 10.5.8.

    Thanks and good luck everyone.
    Macbook Pro, Mac OS X (10.5.8)
  • mswift Calculating status...
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    Oct 30, 2009 2:33 AM (in response to Darren Alawi)
    Same problem for me too, using OS10.6.1 on a MacBook running a 24" LCD monitor.
    Steam is starting to come out of my ears
    PowerBook, Mac OS X (10.6.1), ...running a 24" LCD
  • mswift Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 30, 2009 2:37 AM (in response to K T)
    If we buy something new on a virtually new system why should we have to download and install anything!!
    PowerBook, Mac OS X (10.6.1), ...running a 24" LCD
  • mswift Level 1 Level 1 (0 points)
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    Oct 30, 2009 3:45 AM (in response to mswift)
    Update worked.
    17" MacBook Pro, Mac OS X (10.6.1), ...running a 24" LCD
  • John Davidson1 Level 1 Level 1 (20 points)
    Currently Being Moderated
    Oct 30, 2009 4:21 AM (in response to mswift)
    I really don't understand what's going on here. I've followed Apple's instructions to apply the Wireless Mouse Update and the scroll function does not work. I've trashed the systempreferences three times. I've applied the Update several times, etc.

    This should not happen with a brand new OS and brand new mouse. My iMac is 15 months old and I shouldn't be having issues like this.
    iMac, Mac OS X (10.6.1)
  • sgehlich Calculating status...
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    Oct 30, 2009 7:17 AM (in response to Darren Alawi)
    Same problem here - installed 10.6.1 update, installed the current bluetooth drivers, installed the current wireless mouse update and I'm still not able to scroll etc.

    apple fail.
    Macbook Pro 17" Unibody, Mac OS X (10.6.1)
  • Joe Santa Calculating status...
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    Oct 30, 2009 7:44 AM (in response to Darren Alawi)
    Same Problem. Nothing works. Who do I complain to Apple.
    Macbook Pro, Mac OS X (10.6.1)
  • deanburchell@mac.com Level 1 Level 1 (0 points)
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    Oct 30, 2009 7:59 AM (in response to Darren Alawi)
    I am only getting basic mouse functionality as well. I am curious about whether I installed the software incorrectly — I generally believe in reading instructions for most things but this seemed so simple I did not check them out first. The Wireless Mouse Software (I'm on 10.6.1) states that you should connect the mouse THEN install the update (then a restart is required).

    I installed the software, restarted then connected the mouse.

    Did anyone that is having problems now also do this?
    Mac Pro, Mac OS X (10.6.1)
  • mrpwick Calculating status...
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    Oct 30, 2009 8:09 AM (in response to deanburchell@mac.com)
    I installed the software 2 days before getting the Magic mouse. I got that today and it works just fine.
    Not much help I know, and I'm not being smug. The only thing I find is the 2 fingered swipe takes some getting used to. I have found a very light touch works best. I also think it does help you to know it does work - at least for some of us.
    Mac Pro. OSX 10.6.1, Mac OS X (10.5)
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