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Antiques Gal

Q: I/O error message on Appleworks Documents

When trying to open many of my Appleworks documents on my new iMac, they will not open and I receive this message: An I/O error occurred. How do I fix this problem???? Am desperate!!

iMac, Mac OS X (10.6.1)

Posted on Oct 31, 2009 8:16 PM

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Q: I/O error message on Appleworks Documents

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Nov 1, 2009 4:52 AM in response to Antiques Gal
    Level 9 (78,515 points)
    iTunes
    Nov 1, 2009 4:52 AM in response to Antiques Gal
  • by Peggy,

    Peggy Peggy Nov 1, 2009 8:06 AM in response to Antiques Gal
    Level 8 (38,947 points)
    Applications
    Nov 1, 2009 8:06 AM in response to Antiques Gal
    Welcome to Apple Discussions

    In addition to all of the information in the thread Roger linked to, the most common problem is simply that AppleWorks 6.2.9 (the current version) can't open all ClarisWorks 4 or earlier files. It gives an I/O error. There doesn't appear to be a way to predict which files will cause problems. I've had it happen & not happen with all AppleWorks file types. There is no way to open them with AppleWorks 6.2.9. These files can be opened by any other version of AppleWorks 6 so I usually recommend AppleWorks 6.2.4 for anyone who might have a need to open older files.

  • by Antiques Gal,

    Antiques Gal Antiques Gal Nov 1, 2009 10:23 AM in response to Peggy
    Level 1 (0 points)
    Nov 1, 2009 10:23 AM in response to Peggy
    So, is there a download for Appleworks 6.2.4???
    Also, I have downloaded the Appleworks Disk Utility Repair, but I do not understand how it works. Would that help me in this situation? If so, how does it work? I have been dragging a file to the repair utility but nothing ever happens. Thanks so much.
  • by Peggy,

    Peggy Peggy Nov 1, 2009 11:05 AM in response to Antiques Gal
    Level 8 (38,947 points)
    Applications
    Nov 1, 2009 11:05 AM in response to Antiques Gal
    There are no downloads of any version of AppleWorks available, only updaters for 6.2.9. You might check your original AppleWorks installer, it might be for a version other than 6.2.9 & you'd be in luck. Also, you can purchase AppleWorks 6.2.4. You could try eBay and do a search for "AppleWorks" or "Apple Works" (some people put a "space" in the name). Hardcore Mac sells AppleWorks 6.2.4 the last time I looked.

    The AppleWorks repair utility is only for repairing databases that corrupted when storing on a network drive & is not what you need. Your files are most likely not corrupt, just not readable by 6.2.9.

    Depending on the number of files you have (say less than 20, preferably even less), you could send them to me, I'll open them in AppleWorks 6.2.4 & re-save them for you. I keep both AppleWorks 6.2.9 for usual use & a copy of 6.2.4 to use for just this situation. You could too, just don't have both running at the same time.

  • by Antiques Gal,

    Antiques Gal Antiques Gal Nov 1, 2009 4:14 PM in response to Peggy
    Level 1 (0 points)
    Nov 1, 2009 4:14 PM in response to Peggy
    Thank you so much for your answer to the Appleworks repair utility. I will look for a Appleworks 6.2.4. Unfortunately, I have numerous files. I am a teacher and have the majority of my files stored at home. Thank you for the offer of transferring my files. At this point, I have figured out that if I re-save the files in the original Appleworks 5 and then open them on the iMac, I can "copy" them and open a new page in Appleworks 6 and then save them. Long process, vary time consuming, but I just can't lose all of these files. Thanks so much for your help.