2 Replies Latest reply: Nov 1, 2009 8:50 PM by mikedariano
mikedariano Level 1 Level 1 (0 points)
Having all kinds of trouble with my iphone 3g. I've gotten the itunes and iphone updates yet the phone only syncs my music, movies and podcasts on occasion. It still syncs photos. Lately it's given me an "device timed out" error message. I've called apple support and beyond restarting it a number of times and checking and un-checking music to manually manage music I've still had no success with getting it to work properly.
Anyone else have this problem or suggestions?

Dell, Windows Vista, .
  • Lawrence Finch Level 7 Level 7 (32,780 points)
    The most likely problem is your USB connection if it works sometimes. Use a connection on the back of your computer (if you have a choice of front or back) and don't connect through a hub.

    Another, less likely, possibility is that your antivirus or firewall is blocking the connection.

    You may also have another app on the computer that is hogging the USB bus (I know that's redundant) or something that has killed the AppleMobileDeviceService. Open Task Manager when you have a problem and see if this process is running.
  • mikedariano Level 1 Level 1 (0 points)
    My firewall allows itunes and I've tried numerous usb hubs and cords. Any other thoughts or experiences?