Most artists sync, some are not allowed?

When I sync my itunes to my ipod, several artists are left out, and they do not appear on the list to be manually selected for syncing. Does anyone know why this happens or how to fix it?

I have only had my ipod touch for 4 days now, and this is just another problem in what seems to be an endless parade of compatibility issues. Why do so many people recommend these products!?

Windows XP

Posted on Nov 1, 2009 11:25 AM

Reply
9 replies

Nov 1, 2009 3:02 PM in response to Afreelunch

What are the specifics about the files that won't sync?

Are they MP3, AAC, WMA format?

Also do you know if any of these files were DRM encoded (WMA) files are often encoded to play if the computer is licensed. Those licenses can not be added to the iPod.

As for your issues, getting a new device is always interesting.. The apple products are often looked as the "premier" products because of thier functionality and universal adaption into third party systems through the dock system. Since iPods came into the picture after the creative Zen mobile players they have taken off like bandits and made the market very common for mobile players. And as long as you are not trying to use your friends music library which could have these copyrights, the music files should be usable on the iPods.

I think you'll get over these issues quickly, but if you could supply us some more information we can more than likely get you fixed so that you an sync your data.... If you are not sure, just right click and get the "Properties" in Windows or right click and "Get Info" on a MAC and let us know, from there we may have more details to help you with!

Nov 1, 2009 11:17 PM in response to Afreelunch

OK, Here's what I know after browsing my itunes music folder. All of the missing albums were CDs that I ripped to my drive using iTunes. Some are AAC format, and some are MP3, as I switched to encoding in MP3 after a time.

What's strange is that it would seem that all the missing music is being grouped by itunes into the "Compilations" folder inside the itunes music folder. However, some of the albums in this folder HAVE been synced to the ipod, but a majority of them have not, and do not show up as available to sync when I manually browse the list in iTunes.

Is this then something that must be solved via a software update to the ipod (I have the latest version) or can I somehow relabel the music so that the sync program recognizes that these file exist? I would assume that the problem has something to to with the fact that while all my other music has folders for the album artist, all of these albums are grouped into the "compilations" folder, and lack an artist folder. However, that would not explain the few albums from the compilations folder that are syncing. There does not appear to be a correlation between file format and albums that are/are not syncing.

How perplexing!

Nov 2, 2009 4:41 AM in response to Afreelunch

The grouping into the compilations is done via the songs in iTunes... Just rigth click and "Get Info" on the songs... Go to the third tab I believe, where it reads "Part of Compilation" and uncheck it.

If it's a whole album, just click the first song, shift & hold unti the last song, do the right click to "Get Info" again (answer to the prompt for editing all files) and change the drop down to "No" for part of compilation again.

As for the songs that do not show up as able to SYNC, do they have a grey exclimation point next to them in iTunes? Or how are they identified that they can't sync? That one is questionable at the moment, since I don't know exactly what you are talking about.

Software updates I don't think will solve this, as its something specific to your iTunes library... We need to find out more about those unique files that aren't going over when you SYNC... If they are a grey excimation point, it means that the music has moved and when you right click and try to "Get Info" it will prompt you to help iTunes relocate the file. Additionally if this is in your regular music folder and you are manipulating the informaiton outside of iTunes that will cause some headaches with the software... As iTunes doesn't expect others to be manipulating it outside of its arena.

Let's explore more about your problem with the file existing issue to continue... If you can kindly post some furhter updates about that problem here... We'll hopefully get you going soon!

Nov 2, 2009 7:42 AM in response to Afreelunch

There is no exclamation point. All the files are right where iTunes put them when I copied the CD onto my drive, and I have not moved any of them. All of them show up and play in iTunes on my computer.

When I say they are unable to sync, this is what I mean:

When I check the ability to sync only certain artists and playlists to my ipod, it opens up an area with two scroll-bar lists. The one on the left shows a list of my playlists, and the one on the right shows a list of all my music by artist in alphabetical order. Each artist has a box next to it that I must check in order to have it sync to my ipod. The artists that are being left off when I sync do not even appear in this list. So, to answer your question, they aren't identified at all, they are just missing, as if the sync operation has overlooked them for some reason.

They also do not sync when I select the all-inclusive option to have my entire library synced over.

I will try changing their info so that they are not part of a compilation, and see if that helps.

Nov 2, 2009 8:22 AM in response to Afreelunch

OK, here's an update on what's happening now. When I do as you suggested and change the info so that the albums are not part of a compilation, they appear in the list of artists available to sync, so that issue is solved.

Something I did notice about this issue:
As an example-

I have only one album from the group Oingo Boingo.
This album was listed as a compilation, so Oingo Boing did not show up on the sync list.

I have several albums from the group Bad Religion, but only one of their albums is listed as a compilation. Bad religion DOES show up on the sync list, and the album listed as a compilation is also synced.

It would appear that artists who ONLY appear in the compilations folder and nowhere else are overlooked. This applies to several artists in my itunes library.

This is also true of multiple albums from the same artist, for example:

I have two albums from the group N E*RD, and they are both listed as compilations, so N E*RD does not appear on the sync list.

Some of the albums in the compilations folder actually ARE compilations, like movies soundtracks. These albums include several artists, and these artists only appear in my library on these albums, so none of them sync either.

Phew! How complicated!

--

The only remaining problem lies with one single song. I'm not terribly upset about it, but I bring it up because it's a song I purchased from iTunes, and is the only song I own from this particular artist. For some reason, iTunes does not offer me the option to remove this song from the "part of a compilation" distinction. The option is just not available. I thought I would point this out since it's the only song involved in the dilemma that I did not copy from a personal CD, and appears to be uneditable because it came from the iTunes store.

It looks like this is a sorting/recognition issue with the newest version of itunes? I would assume that since the problem is solved when the files are edited to no longer be part of a compilation it's something that must be fixed via a patch to iTunes.

Nov 2, 2009 9:52 AM in response to Afreelunch

There is a reason that artists who only appear on a Compilation album are omitted from the Sync Artist column. Apple gives you the ability to "filter out" such artists since many times they only have one song in your collection (but not always). This is consistent with how Compilations are treated on the Classic and Nano where you can choose to filter these artists out of the Artist menu (unfortunately you can't do that on the Touch).

Apparently iTunes 9 does something similar with the Sync Artist column -- Compilation-only artists are left out. If you don't like that, choose another sync method (i.e. sync all music, sync selected playlists, or manually manage the contents), or un-check the Compilation setting on affected songs.

As for your one song that you can't un-check the Compilation setting, it is there. However, for some reason Apple puts the Compilation setting on the 2nd tab (Info) when you edit one song -- when you edit multiple songs the setting appears on the 4th (Options) tab.

Nov 2, 2009 10:29 AM in response to Afreelunch

OK, now I understand why they were not included, the only problem is that when I do check "import all music" they are not synced then, either, as I mentioned above. They only synced after I removed their status as compilation albums. Trust me, I have restored/resynced four separate times under different settings to attempt to get these files on the touch.

And as for the song I downloaded from itunes, I checked all of the tabs (and re-checked after you mentioned the difference) and no, the option to remove from compilation does not exist.

Nov 2, 2009 11:21 AM in response to Afreelunch

Afreelunch wrote:
OK, now I understand why they were not included, the only problem is that when I do check "import all music" they are not synced then, either, as I mentioned above. They only synced after I removed their status as compilation albums. Trust me, I have restored/resynced four separate times under different settings to attempt to get these files on the touch.


Very strange, that makes no sense ... Compilations DO sync to the Touch (and any other iPod). There must be something you're doing that is preventing them from being added.

Is your Touch set to sync only checked items? If so, then the checkmarks to the left of each song need to be checked in order to sync to the Touch.

Is your library larger than your Touch's capacity? If so, then perhaps iTunes is picking only non-Compilations to load (assuming that you're letting iTunes choose what goes onto the Touch due to limited space).

Afreelunch wrote:
And as for the song I downloaded from itunes, I checked all of the tabs (and re-checked after you mentioned the difference) and no, the option to remove from compilation does not exist.


Look again, the Compilation setting for a single song is on the "Info" tab at the bottom-right, labeled "Part of a compilation".

Nov 2, 2009 11:49 AM in response to Afreelunch

With my entire library on my ipod (plus some photos), I still have three gigs left over, so it's not a space issue.

My ipod is set to sync everything, I have tried "sync entire library" as well as only selected artists, and I understand that they will only sync if checked off.

I DID find the compilation marker for the itunes song! Thank you. For some reason, the way my windows is set up (I have customized it heavily) the option shows up very small compared to everything else. So in a roundabout manner, my problem is entirely solved, but that doesn't mean that somebody else can avoid it easily instead of having to go through and manually re-label several albums as I did, and even if their option to sync everything works out, not having the option to choose what is synced and what is not could be the bane of a well-endowed library. Thank you both for your help with this, I am much closer to the full "iPod experience" now!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Most artists sync, some are not allowed?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.