Magic Mouse Loses Connection

Apple have a very good returns and exchange policy which appears to be global. Before you give up have an Apple genius perform an electronic diagnosis of your Magic Mouse as sometimes they do not perform well. This was my experience and it was replaced on the spot. Most rechargeable batteries take at least 4 charge cycles before optimum performance is reached.

It's probably been said loads before (tl:dr) but all my Magic Mouse issues disappeared the instant I started using Duracell batteries - I think they're slightly bigger than other brands and push all the connections into place. Not had a disconnect ever since.

I went to Apple store to return it but they did not accept it because I did not have receipt to prove that I bought the Apple mouse from Apple. Anyway, I have returned it via my employer. I am using a very primative cable mouse and keyboard shortcuts with a great joy now.

First of all, this post goes to everyone using disposable batteries, sorry cvvmax.

Why the **** don't you all get two sets of rechargeable batteries?!?!?!?!?!?! I can't understand why people still get tricked in buying cheap crappy batteries and then complain about them? If you go for Duracell you can also get reasonably priced rechargeable ones, they will have amortised after a short time. And guess what, then you even help to save the planet.

#facepalm

rdslg - wow. how rude. and presumptious to assume any of us arent using top quality products. As a professional photographer I keep only lith as well as expensive rechargeables in my kit. My Mac mouse is only a matter of weeks old and been through 3 lots of batteries already. It's possible and reasonable that the mouse and Mac products are not manufactured as well as they used to be. My Macbook Pro died in the first 24hrs and was replaced back in May. And now the mouse! It's all brand new.... And I know it isnt 'me' investing in cheapy crap. All my other gear works fine.

Clearly you're one of these arrogant types who think the rest of us are ignorant - . Pull your head in. And if you dont have anything useful or constructive to contribute, and you can only comment in a patronising manner (shaming people into 'saving the planet' and feeling dumb)... You're just plain rude. Man, go get a blog.

dakota@dy, I am really sorry, I have to apologize - of cours this doesn't address "everyone" (think, I may have stated this...). But re-reading my post, it does sound a bit rude. I was just so upset by the idea of buying and using tons of disposable batteries is still so normal for most of the poeple. And then most of them don't even care about recycling them.

My mouse also keeps diconnecting - why else would I be here. The only solution I found, was to disconnect all other BT devices, I didn't need. I had no issues with the batteries though (rechargeable ones, of course).

So, sorry again for pointing out that many people out there still don't give a **** about the future of our planet.

I won't take it personally that you decided to chose my post as the one to make your reply to...

But anyway...I for one would greatly appreciate if you could report back on how the Rechargable batteries (no matter what manufacturer you decide on) work as compared to the various types of throw away batteries that many people have been having issues with...

I for one would not want to waste any more money on a Rechargable system, only to find out that, I still have a problem, whether it be the frequent loss of charge or the supposedly shorter battery lengths...

As for the "save the planet" statement...good for you!!!...

rdslg -that's really big of you to own your stuff and publically apologise. Totally wasnt expecting that. Good on you.

And yes, we're all frustrated which is why we're here. Some days Im ready to throw my Mac out the door - Im so disappointed with it but i'm persevering cause it's a $3000 investment and I bought all the pro photography products to go with it. And then the next Mac product I buy requires a wad of paper in it to keep the batteries together...what the! still. a solution is a solution and I/we just want to keep working seamlessly.

but I'm overstating .... we all know the conversation!

thanks again for your apology. you got a halo around you now!

@cvvmax: Like I said, I do not have any issues with my rechargeable set of batteries. Of course they may not last as long as high-quality disosable ones - but I always have a second set of charged ones, so there is no big deal in changing them every 2-3 weeks. And you do avoid at least some waste.

I am using two pairs of 2100mAh Ni-Mh cells, if this is of any help, the brand is called UniRoss, they came with a charger and were about 10GBP.

@dakota: I can clearly read the disappointment in your post. Believe me, I have had quite a few bad experiences, too. But in most of the cases Apple was willing to help. Although I also find it very irritating that they don't react anymore in these forums and present proper solutions. After a while you just learn to accept some work-around. I am curious, if they manage to get back on track. The last couple of Apple products really lack the innovation, if you ask me - interestingly since Steve is gone. But, there is no alternative, or is there any?! We'll see...

PS: I can almost feel the halo 😉 thanks.

Appreciate the quick response...

The current set of El-Cheapo "Homelife" throw aways have been in my Magic Mouse for almost three months now with no issues...

But when they do need replacement, I will put a couple of the rechargables that I already have and see if they work as well as yours did...and I will report back with my findings at that time...

If they do work...does that qualify me for membership in the California Save the Whales club and do I also get a "Halo"???...lol...

Very sad to hear yr still having issues with your MBP. I know youve been back to the store many times but; has it ever been connected to their diagnostics?

And........If youre using Sophos Anti Virus, particularly if you use processor intensive apps, then get rid of Sophos. Despite Sophos claiming it wont slow your Mac, it will until its updated. But it will eventually be one of the better AV programs.

If you do get a replacement, upgrade to an SSD if you havent already done so.

THIS IS AMAZING! I have been annoyed by this for over a year or two, I don't remember, but I did what you did , JamoOz ! "

Some tin-foil fixed it, easy.

Just fold some up so its a couple of mm thick, then place under the negative side of the batteries in order to make the batteries a tighter squeeze."

THANKS A LOT!! 😀😀😀

Thanks @pshake...................it is the battery compartment. I think somethings wrong with the casing of the Mighty Mouse.
I did the "Obelix" trick...........thump the MM like a Roman Soldier and Voila.............it works perfect...............

Thanks again pshake.......

I can help with the MM battery choice.

Even after replacing my first 2012 MagicMouse

I still had connectivity issues with the MM all of

sudden disconnecting, even when the RECHARGEABLE

batt charge level was 90% charged.

I was always using the generous 3x2 AA Rechargeable batts that came with the

MM batt charger, and still experiencing many vexing MMouse issues.

I finally resigned after trying all the forum solutions to correct the poor connectivity issues

and put in a used pair of Duracells. From that point on: no further issues. I rarely turn my

MM off. AND still it connects as soon as I open my MBPro

well it finally carked it this morning.

replaced the batteries (lithium) and wacked in the much-needed-cardboard filler and still no go.

im pretty over it.

it's brand new and too unreliable.

and the Mac (brand new) isnt that much better.

at 16 gig too, I have to keep my programs to a minimum - and I mean minimum.

im yet to see the benefit in having moved to Mac at all and I'm disappointed to be one of those nay-sayers to change. I embrace change...but it's just been painful.