3073 Views 4 Replies Latest reply: Jan 12, 2010 1:45 PM by photopyrate
Normally when iTunes ignores our attempts to add a video file, that's iTunes' way of saying it cannot play the format. It's very picky, and it sure would help if it popped up a message instead of just ignoring us. But since you can play those videos in Quicktime, the problem is different. Here is a trick that has worked for me.
Find a short video in your iTunes library.
Open the file's location (Ctrl-R) and make a copy of the file. It doesn't matter what you name the new file.
Drag the file to iTunes. Your library now has an entry for the original file and an entry for the copy.
Back in the Explorer window, delete the copy so iTunes won't be able to find it.
Select the copy in iTunes, then Get Info (Ctrl-I). ITunes will say it can't find the file and will ask you to locate it.
Point iTunes to the home video you wanted to add in the first place. Now all you have to do is fill in the Get Info window with accurate details.
This has worked for me to get certain MPEG-4/H.264 files into iTunes when no amount of importing or dragging would work. It seems that iTunes is more accepting of video when it already has a library entry to pair it with.
I have the same problem. Really ticking me off. I have several movies on my iPod and never had a problem, but now I cannot see what is in there nor get off that message.
Are you seeing the message that starts off "Feature films and home movies ... [blah][blah][blah]"? If you ever find out how to get around this please let me know, thanks.