1 2 Previous Next 15 Replies Latest reply: Feb 20, 2010 7:11 AM by Ralph Johns (UK)
maclopez Level 1 Level 1 (0 points)
Hi there, I use ichat and for some reason I suddenly can't receive or send a chat message to anyone on my list. They see me as online but it is as if the message goes into outer space when they hit enter. It is the same for me, I type my note and hit send and nothing. Anyone have this issue? It was working fine, I rebooted and now it won't work. I did try rebooting 2 additional times.

Thanks!!

Macbookpro, Mac OS X (10.5.6)
  • 1. Re: Ichat Not Sending or receiving Messages
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)
    Hi,

    Go to iChat Preferences > Accounts > Server Settings (Deselect "Use this Account" in the Account info tab on the way)
    Change the port to 443.

    If it persists after you log back in again go to your Home Folder/Library/Preferences and delete com.apple.ichat.AIM.plist and restart iChat



    8:26 PM Wednesday; November 4, 2009

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  • 2. Re: Ichat Not Sending or receiving Messages
    maclopez Level 1 Level 1 (0 points)
    Hi Ralph,

    Thanks for the response. I also reached out to Apple support. They had me delete my Cashe files then delete preference files for iChat. The I re-logged in and all worked again.

    Thanks!
  • 3. Re: Ichat Not Sending or receiving Messages
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)
    Hi,

    Deleting the com.apple.ichat.plist and the one I suggested will make the Start Up Screens reappear.

    The Deletion of just the one .plist (AIM for AIM/Apple IDs and Jabber for the Jabber/GoogleTalk ones) will prevent the need for the Start Up Screens.

    Personally I have never found that deleting the iChat Cache files has solved anything.

    I am glad though you have it working again.
    Thanks for letting us know.



    7:54 PM Thursday; November 5, 2009

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  • 4. Re: Ichat Not Sending or receiving Messages
    jkrish Level 1 Level 1 (0 points)
    Hi,

    I followed the instructions. However it refuses to let me change the port to 443 and it goes back to 5190. My problem is no message are sent or received in both AIM and @mac screen names.

    Thanks in advance for the help.
  • 5. Re: Ichat Not Sending or receiving Messages
    Defcom(UK) Level 6 Level 6 (15,320 points)
    What OS you on, your sig says 10.4
  • 6. Re: Ichat Not Sending or receiving Messages
    jkrish Level 1 Level 1 (0 points)
    Hi, Sorry I forgot to mention. I am on 10.6.2. I reinstalled Ichat using the Snow Leopard Disk. No luck. Thanks for your help
  • 7. Re: Ichat Not Sending or receiving Messages
    Defcom(UK) Level 6 Level 6 (15,320 points)
    Go to IChat in the menu bar > Preferences > Accounts.
    Log out of AIM and then use the Server Settings tab
    Set the port to 443(press return/enter(you might have to tick and untick SSL for 443 to stick)).
    Log back in again.
  • 8. Re: Ichat Not Sending or receiving Messages
    jkrish Level 1 Level 1 (0 points)
    Hi, Thanks the trick worked in Ichat accepting the 443 port. However I can still neither send nor receive any IM's.
  • 9. Re: Ichat Not Sending or receiving Messages
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)
    Hi,

    Now go to the System Preferences > Security > Firewall.
    What Setting do you have here ?
    If ON go to the Advanced button and select Allow Signed Apps and make sure iChat is in the List. (Stealth should be Off as well.)

    In your router or modem have you allowed the ports iChat uses ?



    8:37 PM Tuesday; January 19, 2010

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  • 10. Re: Ichat Not Sending or receiving Messages
    jkrish Level 1 Level 1 (0 points)
    Hi,

    I tried what you said. In summary, I reinstalled IChat, set port to 443, corrected the firewall settings. Yet, anything I type remains in the "type field" and does not get transmitted. I have tried it in the office and home, both places where I had no difficulty earlier. Screen names show up on other accounts as being online.

    Thanks in advance for your help
    Jay
  • 11. Re: Ichat Not Sending or receiving Messages
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)
    Ok,

    If this is an AIM Name then delete com.apple.ichat.AIM.plist
    (includes AIM, ICQ, Apple MobileMe and older @mac.com names)

    If it is a Jabber name delete com.apple.ichat.Jabber.plist
    (Includes GoogleTalk names as well as Jabber IDs)

    Restart iChat.



    7:15 PM Thursday; January 21, 2010

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  • 12. Re: Ichat Not Sending or receiving Messages
    jkrish Level 1 Level 1 (0 points)
    Hi,

    Thanks for the patience. Still no luck. I tried it disabling firewall. No luck there either. Skype work if that provides any clue. Thanks again.

    Jay
  • 13. Re: Ichat Not Sending or receiving Messages
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)
    Hi,

    On the Reinstall, did you run the COMBO installer afterwards ?

    In this case Skype proves nothing.
    Each Download of Skype comes with it's own Port listed in the Preferences. It varies from Download to Download.
    The way the Mac firewall works is the App is Certificated in Leopard and Snow Leopard and you do not have to open specific ports.
    If you are using UPnP in the routing device Skype will work.
    If you are not and are using port Forwarding but have not Port Forwarded the port listed Skype will use a Fall back port (Normally port 80 - web Browsing or 110 - Mail) to get around this and Skype will work.

    At this Point go to the Application Folder and do "Get Info" on iChat (Apple Key and I together).
    In the panel that pops up in Plugins is everything marked as On ?

    If this is true the go to the View Menu > Messages and chose another Style other than Balloons (you will have to open a Text Chat window even if you send nothing)



    8:24 PM Wednesday; January 27, 2010

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  • 14. Re: Ichat Not Sending or receiving Messages
    jkrish Level 1 Level 1 (0 points)
    Thanks for all the help. I redid everything that was suggested and somehow it started to work. I am not sure which step did the trick but it is working now. Thanks. Jay
1 2 Previous Next