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5532 Views 8 Replies Latest reply: Nov 11, 2009 9:36 AM by BDAqua
Currently Being ModeratedNov 3, 2009 11:37 PM (in response to A. Warman)Hi A. Warman, and a warm welcome to the forums!
You must install some drivers I believe, see if these links help...
Currently Being ModeratedNov 5, 2009 2:39 AM (in response to BDAqua)Thanks for the suggestions. I have downloaded the driver and looked at the instructions. But supposedly I shouldn't have needed to download a driver, as a provider-specific driver is part of the software loaded onto the modem. But despite the fact the computer is recognising the modem in Network preferences, the settings I need to connect to the internet, installed on the usb modem, are still not coming up. And I am not tech savvy enough to configure it myself with the minimal information that came as supplementary with the modem. Does anyone have any other suggestions of what might be the problem? I want to make sure that nothing's wrong on my side before I ask Internode to send me a replacement.MacBook, Mac OS X (10.4.11)
Currently Being ModeratedNov 5, 2009 3:01 AM (in response to A. Warman)TRy pasting or typing this into your Broeser's URL Bar...
If that gets you to Apple.com, then Try putting these numbers in Network>TCP/IP>DNS Servers for the Huawei Interface you're using...
Then Apply. These are safer/faster than most ISP's DNS numbers, and have been patched against DNS poisoning.
Currently Being ModeratedNov 6, 2009 2:35 AM (in response to BDAqua)Thanks for being so helpful. While the modem is being recognised by my computer, I can't actually connect to the internet. I'm not sure if this is because I don't have the full settings for Network, or some other reason. I tried entering what you suggested, but because I'm not connected to the internet it wouldn't come up. Its as if there's nothing wrong with the modem or the computer, but something between the two is stopping them from working together the way they should. My old modem was an older model by the same company, and I didn't realise that I should get rid of the old software and settings before plugging in my new one. I unplugged it and erased the older settings, but is it possible that this is the reason why it's not working properly?MacBook, Mac OS X (10.4.11)
Currently Being ModeratedNov 6, 2009 10:15 AM (in response to A. Warman)In Network>TCP/IP tab for that Interface, what does it say for Router's IP?
I unplugged it and erased the older settings, but is it possible that this is the reason why it's not working properly?
Launch your keychain access in Utilities and delete your Internet access point keychain entry.
Currently Being ModeratedNov 7, 2009 8:35 PM (in response to BDAqua)There is not router IP address listed in Network preferences. The keychain access details had already been erased when I checked. Do you have any suggestions of where to go from here to fix these problems?MacBook, Mac OS X (10.4.11)
Currently Being ModeratedNov 11, 2009 5:27 AM (in response to A. Warman)Thanks for your help. For anyone having a similar problem, I found the solution here http://forums.whirlpool.net.au/forum-replies.cfm?t=1013363&r=16965535#r16965535
Message was edited by: A. WarmanMacBook, Mac OS X (10.4.11)
Currently Being ModeratedNov 11, 2009 9:36 AM (in response to A. Warman)Wow, thanks for the report, strange cure!