Jon Israel

Q: iMac won't wake up from sleep using keyboard or mouse

I'm not sure what is happening but as of today neither of my wireless devices will wake the iMac - no problem use keyboard and mouse once the iMac is awake. Yesterday I had problems with the wireless keyboard disappearing from Bluetooth.
Now I have to press the power button if the iMac goes to sleep and even then it is a bit slow to respond. It is real pain in the face. What is the remedy anyone?

iMac 21.5 inch, Mac OS X (10.6.1)

Posted on Nov 5, 2009 7:38 AM

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Q: iMac won't wake up from sleep using keyboard or mouse

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  • by Qholmes,

    Qholmes Qholmes Oct 20, 2011 8:43 AM in response to Ibis Ghost
    Level 1 (0 points)
    Oct 20, 2011 8:43 AM in response to Ibis Ghost

    Ok so my display is not coming back on again.. The computer is still running as i can hear a game playing that my son was playing and the display is off but will not come back on again.

     

    So those settings do not work for me.

     

    Q

  • by iDrifter,

    iDrifter iDrifter Oct 20, 2011 2:16 PM in response to Qholmes
    Level 4 (1,268 points)
    Desktops
    Oct 20, 2011 2:16 PM in response to Qholmes

    Hello Qholmes

    In your Energy Saver Preferences, what do you have checked? I have Put the hard disk(s) to sleep...

    and Start up auto after power failure. Thats it.

  • by Qholmes,

    Qholmes Qholmes Oct 20, 2011 7:07 PM in response to iDrifter
    Level 1 (0 points)
    Oct 20, 2011 7:07 PM in response to iDrifter

    I have Put hard disks to sleep and Allow power button to put to sleep and Automatically reduce brightness

     

    Q

  • by Drhesslen,

    Drhesslen Drhesslen Oct 20, 2011 7:30 PM in response to Jon Israel
    Level 1 (10 points)
    Oct 20, 2011 7:30 PM in response to Jon Israel

    What i do is unlpug my mac and reboot!

  • by Qholmes,

    Qholmes Qholmes Oct 20, 2011 7:33 PM in response to Drhesslen
    Level 1 (0 points)
    Oct 20, 2011 7:33 PM in response to Drhesslen

    Have you tried to just do a force to sleep using the Command and Option and Eject buttons or if your power button is set up for sleep you can just use that... if i do that and wait a few seconds then it comes back... A pain but it works and is faster then rebooting for sure

     

    Q

  • by Kingstonian,

    Kingstonian Kingstonian Oct 29, 2011 11:23 AM in response to Qholmes
    Level 1 (0 points)
    Oct 29, 2011 11:23 AM in response to Qholmes

    Similar problems - iMac won't completely wake. I can get the screen to come back (by pressing the power button) but iMac won't respond to wireless keyboard, mouse, or trackpad. I have tried plugging in a USB mouse but that doesn't get reccognized either. I can't tell if it is an Airport issue with an Apple TV ver. 1 or an issue with 10.7.2 with bluetooth. It doesn't happen all the time but about twice a week I have to do a hard reset to get it up and running again. The only other thing running that may be causing this is my EyeTV recording something but that is generally not set to record.

     

    I have cleared out all of the caches and reset permissions and updated the OS to the latest. Nothing seems to fix this problem. It started when I upgraded to Lion.

  • by furrytoes,

    furrytoes furrytoes Nov 17, 2011 4:19 PM in response to Kingstonian
    Level 2 (229 points)
    Video
    Nov 17, 2011 4:19 PM in response to Kingstonian

    Hi, you may remember me from having reported this issue disappeared when I turned off my 2nd monitor.

    This was true and remained so.

    But yesterday, the same clicking sound that happens when waking, kept going & going... BOOM.

    My (internal) hard drive failed & is now dead. RIP.

     

    I'm still under warranty (9 month old iMac) so it's getting replaced.

    This may not be related at all, it's just that ominous clicking sound that the hard drive makes when waking was so similar to when it died that I couldn't help make sure I let this thread know my ultimate fate ;-)

     

    My hard drive was not under the replacement program for iMacs made between May-July 2010 (? can't remember the dates) but I will always wonder whether it should have been.

  • by PHodara,

    PHodara PHodara Nov 19, 2011 9:14 AM in response to Jon Israel
    Level 1 (0 points)
    Nov 19, 2011 9:14 AM in response to Jon Israel

    Having similar problem.  Sometimes my i5 27"IMac wakes up from sleep both from the mouse or keyboard other times it 'appears' not to wake up. The screen stays dark however I can hear activity on the hard drive when I click the mouse or press esc but the screen never goes back on. Upgraded to LION and still having the same problem. Only thing that works is holding down the power button and rebooting.  This seems like on ongoing issue Apple should really address this.

  • by Kingstonian,

    Kingstonian Kingstonian Nov 19, 2011 11:01 AM in response to Jon Israel
    Level 1 (0 points)
    Nov 19, 2011 11:01 AM in response to Jon Israel

    When my iMac a0.7.2 freezes (no response from bluetooth keyboard, mouse, trackpad) I can insert a DVD and see the message that the DVD is not playable. Also if an email notification goes out from iCal I see a finder notification bouncing in the dock that the email server is not available. Still nothing I do will allow me to unfreeze the machine. In energy saver I have the box checked to 'restart automatically on freeze'. That feature has never worked. It is like the computer isn't actually frozen but is having a bluetooth problem. Very frustrating.

  • by darrenfromechuca,

    darrenfromechuca darrenfromechuca Nov 25, 2011 9:32 PM in response to Jon Israel
    Level 1 (0 points)
    Nov 25, 2011 9:32 PM in response to Jon Israel

    Having the same problem. I installed a new 1TB hard drive clean install of lion yesterday and done all the updates and I haven't installed everything I need yet to test it. Came in before and the screen was dark but keyboard or mouse wouldn't work. It's a 24" iMac 2.8 cpu, 4gig ram etc. Worst thing is this is my first mac had it for 6 weeks and I'm really thinking about selling it and going back to a PC. I'm just not sure if it's hardware or software. Once or twice it has had a white screen when I had the power settings to never turn off hard drive or screen.

  • by BABBOvicenza,

    BABBOvicenza BABBOvicenza Nov 26, 2011 1:57 AM in response to Jon Israel
    Level 1 (6 points)
    iPhone
    Nov 26, 2011 1:57 AM in response to Jon Israel

    Hi! Sometimes this seems to happen to me, and I need to reboot my wireless keyboard, pushing the button on right. The little green light comes on the keyboard and shortly the computer finds it and I can wake up the computer in a matter of seconds. Does this help?

  • by darrenfromechuca,

    darrenfromechuca darrenfromechuca Nov 27, 2011 12:49 PM in response to BABBOvicenza
    Level 1 (0 points)
    Nov 27, 2011 12:49 PM in response to BABBOvicenza

    Hi mate doesn't help me because I have a USB keyboard and mouse. I hope it helps someone. Think I might just fire up the Windows 7 rig and go back to life as it was.

  • by Kingstonian,

    Kingstonian Kingstonian Nov 27, 2011 1:21 PM in response to BABBOvicenza
    Level 1 (0 points)
    Nov 27, 2011 1:21 PM in response to BABBOvicenza

    Rebooting the wireless devices does't work for me nor does plugging in a usb device. I have to do a hard restart after a freeze.

     

    I have found that by setting the 'computer sleep' to a longer time than 'display sleep' keeps the freeze from happening. My computer sleeps at 25 minutes and my display at 10 minutes. It's been about a week now with no freeze. It was freezing every few days.

  • by Jason Manning1,

    Jason Manning1 Jason Manning1 Nov 27, 2011 3:44 PM in response to Jon Israel
    Level 1 (5 points)
    Nov 27, 2011 3:44 PM in response to Jon Israel

    Having posted a few replies to this discussion I thought I would share an update. I was convinced the problem I had with the machine not waking from sleep was a software bug having taken a look at the sys log. Indeed like many on this discussion, I altered my power setting (wake from LAN) and the problem stopped.

     

    Having just upgraded to latest OSX I decided to switch wake from LAN back on just to see if the problem was still there. Two weeks later I can report no issues. Screen safe and sleep both set to 15 minutes.

     

    For me it seems that Lion fixed the bug. J.

  • by darrenfromechuca,

    darrenfromechuca darrenfromechuca Nov 27, 2011 4:46 PM in response to Jason Manning1
    Level 1 (0 points)
    Nov 27, 2011 4:46 PM in response to Jason Manning1

    Hi Jason I'm seeing wake for network access in Lion same thing? I would love to try this and see what happens. Thanks for helping.

     

    Daz

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