Jon Israel

Q: iMac won't wake up from sleep using keyboard or mouse

I'm not sure what is happening but as of today neither of my wireless devices will wake the iMac - no problem use keyboard and mouse once the iMac is awake. Yesterday I had problems with the wireless keyboard disappearing from Bluetooth.
Now I have to press the power button if the iMac goes to sleep and even then it is a bit slow to respond. It is real pain in the face. What is the remedy anyone?

iMac 21.5 inch, Mac OS X (10.6.1)

Posted on Nov 5, 2009 7:38 AM

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Q: iMac won't wake up from sleep using keyboard or mouse

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  • by SalsALeX,

    SalsALeX SalsALeX Aug 14, 2015 7:37 AM in response to Sdk022769
    Level 1 (0 points)
    Aug 14, 2015 7:37 AM in response to Sdk022769

    I fully agree with your message and expectation. It's my first Mac, a late 2013 iMac 27", far from the cheapest one... I just thought it would be at least better than windows. How naive !! I also faces this problem for months and the support by chat even gave up replying my emails and analysing the logs I made available to them... It's really frustrating that  you offer to help on this case and in the middle of the investigation (several weeks !!), they let you on the side of the road with your problem. And without any consideration for the time spent to make all tests they asked to circle the problem... For this price, the expectation is above that level, Apple !

    Today, even without any of these USB hubs, for me for the problem is still there, even after 2 OS upgrades.

    How to disappointing for a first experience with Apple... which will be probably be the last. PCs today are competing pretty well with Mac are for much cheaper AND less ridiculous problem like this so basic wake up use case....

    With so many customers having this trouble for such a long time, it's a true pity that this problem still remains.

  • by MDJCM,

    MDJCM MDJCM Oct 15, 2015 2:46 AM in response to SalsALeX
    Level 1 (4 points)
    iWork
    Oct 15, 2015 2:46 AM in response to SalsALeX

    I'm not sure I have the exact same problem as this thread discusses, but some of you might find this helpful:

     

    iMac (Late 2012) - Bluetooth switches itself off after overnight sleep

  • by kmlaw11,

    kmlaw11 kmlaw11 Aug 8, 2016 6:46 PM in response to Jon Israel
    Level 1 (4 points)
    Aug 8, 2016 6:46 PM in response to Jon Israel

    The only thing I found to help is disconnecting all of the external hard drives. I was hoping that by now apple would have created a fix for it, but to no avail. The only thing that ***** about that is if your hard drive does not have a thunderbolt port transfer speeds are really slow and it won't wake up. And this means that you will need to start your download process all over. 

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