Previous 1 2 Next 25 Replies Latest reply: Nov 15, 2009 6:53 PM by Michele Gardner
Michele Gardner Level 2 (390 points)
Can we perhaps get a list going of who has what, how it was purchased and what is working / is not working?

I have WALL-E. The Extras do not work on the Apple TV. It was purchased through iTunes.

PB, MBP x2, MB, iMac x2, AppleTV x2, iPod, Shuffle, Nano x3, Touch x4, Mac OS X (10.5.7)
  • Larry Davis3 Level 1 (15 points)
    I purchased Observe and Report before the 3.0 update and still have not received the promise re-download from Apple.
  • Winston Churchill Level 10 (95,625 points)
    They're on it, I checked for downloads about 3 hours ago and got extras for one of my purchases. I got the email telling me to check for downloads not long after.
  • Larry Davis3 Level 1 (15 points)
    Can you provide a list of what does and does not work for you including when you originally purchased it and when it was available for download?
  • Michele Gardner Level 2 (390 points)
    Excellent news! I believe you had some that worked and some that didn't. Right, Winston?
  • Winston Churchill Level 10 (95,625 points)
    I'm just in the middle of checking if I have any extras/LP content that doesn't work, I don't have a lot but it takes a while to check out properly on all my tv's. At this moment I'm not aware of any that don't work or cause me problems, my only negative observation was they are a little slow to load.
  • Diana1138 Level 1 (0 points)
    I downloaded Ice Age 3 and got the extras. My problem is I can't get OUT of the extras. I play one and then can't get back to the main menu. When I tried playing the movie, it wouldn't work either. I clicked "Play Movie" and nothing happened. Very annoying...
  • Larry Davis3 Level 1 (15 points)
    Diana, I can't try this since I don't have any Extras (still) but have you tried pushing and holding the Menu button for a few seconds?
  • Michele Gardner Level 2 (390 points)
    WInston, if that's the case, would you mind listing which ones worked initially and which one you just re-downloaded?
  • Michele Gardner Level 2 (390 points)
    I saw your thread. Sorry, Diana. Did you but that version of Ice Age before or after the 3.0 update and did you purchase from iTunes or from the Apple TV?
  • Winston Churchill Level 10 (95,625 points)
    All my LP stuff works that I know about, finding a list of what I have is a little difficult because they aren't be easily identified in itunes like extras (which all have the name "itunes extras - xxxxx"), but there is Highway 61 revisited and Doors 40th Anniversary mixes, that I'm aware of.

    As for Extras.
    Crank 2 was purchased after v3 came out, Wolverine was purchased before and has since received its upgrade. Both of these work as advertised. I'm waiting for upgrades to Casino Royale, Wall-E, Quantum of Solace, Iron Man and Batman begins.
  • Michele Gardner Level 2 (390 points)
    Thanks, Winston!
  • Diana1138 Level 1 (0 points)
    Yes. I tried that and it didn't work. Nothing works.
  • Diana1138 Level 1 (0 points)
    I hadn't tried watching it before the 3.0 update. I purchased it from iTunes.

    Well, I just did a factory restore, reloaded 3.0 and re-synced the movie and now it plays, but only because it gave me the option to "Resume". I'm not sure what would happen if it went to the "extras" again.

    Message was edited by: Diana1138
  • Winston Churchill Level 10 (95,625 points)
    Also to add, I have extras synced and unsynced to see if there is any difference in performance but I don't notice any difference.

    For the avoidance of doubt I'm talking of delays of 10-15 seconds in loading extras and about the same when I choose play or one of the features included such as a directors interview or something. I guess it's not much more than the delay in starting any movie but it's a lot more noticeable when you are flicking through the features and seeing what they are all together.

    Not to be over obvious about this, you are all waiting a little while to let things happen and using the menu button to back out of extras menus and extras itself.
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