Can't authorize songs under old Apple ID
Thanks in advance.
eMac, Mac OS X (10.5.6)
eMac, Mac OS X (10.5.6)
I've been experiencing the same problem. Here's my situation:
My guess is that something in the DRM encoding might have been changed recently, or perhaps it's bugged. I'm not an expert at it, and I'm not pointing a blaming finger at anyone. I'm just simply giving suggestions to the techie people out there who can tackle this issue from the programming side of things. Since I never had this issue before, what changed in the updates to make the old email come back?
My Solution
One thing I did try is this: on one of the songs, when the authorization prompt came up, I entered my new email and password. For whatever reason, the prompt came up twice for that one song, but after entering the current email and password a second time, the authorization went through under the current AppleID, and now I can play the song. I have yet to try that on the rest of the songs, but I got it to work on one of them. What I don't like about that is that I might have to enter the new information for every affected song, but at least it works.
** Edit: Apparently others have tried this too. I didn't read through all six pages of comments until after I posted my own.
Similar problem.
• My old earthlink email doesn't exist!
• Fortunately the old account with old email still exists (even though the email itself is inactive)
• Because of this, I not verify the account at appleid.apple.com
• Furthermore, I was unable to authorize my new iMac for songs purchased with this account, because the old account is at the 5-device limit (authorized for old computers that are long gone).
• I purchased over 100 songs using the old account.
• Fortunately, I remember the password.
So Here's what worked for me:
• Log into a Mac using a Guest Account. (This creates a blank-slate for iTunes, with no user yet associated)
• Open iTunes and sign in with old email/pass.
• In iTunes, Deauthorize all computers.
• Log out of the Guest Account on the Mac.
• Log in using normal user account and fire up iTunes
• Attempt to play a song that was purchased using the old account.
• Authorize the song using old account creds.
• After the steps above, all songs purchased using the old account were playable
I'm trying to move an itunes library from an old mac to a windows 10 PC. Some of the songs were purchased under a 'legacy' id that is not an email address and hasn't been used in 12 years. We don't know the password so we can't authorize the songs on the Windows PC. Called Apple and they say we must tell them the credit card number associated with that ID which of course we don't remember. Without that, they cannot reset the password and cannot do anything for us. I tried to authorize using the current email appleID but even though it accepted it, it still won't play and wants the old one. Any other ideas??
It automatically fills in the Apple ID with that old email address.
Can't authorize songs under old Apple ID