iChat won't allow me to add new accounts

Hi,

SO this is an Admin Mac User Account and in iChat when you click the + Button you cannot add a Screen Name



Like this Pic ?

If you have no Screen Name showing at the moment then Bonjour will be the only one listed until you add more.

Do you have a Screen Name that you have Registered already (you need to do that or use the Get an iChat Account button which shows after pressing the + Button.)

In iChat 4 that button leads here

In iChat 5 it seems to lead to the AIM R egistration page



7:29 PM Sunday; November 8, 2009

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

And you are sure you are logged in to your Mac as an Admin Account ?



8:20 PM Sunday; November 8, 2009

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Ummm,

Odd.

First of all lets try deleting com.apple.ichat.plist
You have to go manually to your Home Folder/Library/Preferences and drag the item to the Trash. (Spotlight does not report on Contents of Library Folders).

Restart iChat afterwards.

If that one does not sort it delete com.apple.iChatAgent but this will need a restart of the computer.

Do one at a time.

Both have some info about accounts in them.



8:30 PM Sunday; November 8, 2009

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Before doing that has this Admin account ever been and Managed account ?

If not has the iChat Info ever been used in a Managed account such as a Test User ?

In Both cases has Parental Controls ever been On ?



8:49 PM Sunday; November 8, 2009

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Hi,

You could try deleting the com.apple.ichat.AIM.plist and restarting iChat.

I don't think it will have much effect though.

Most likely this is going to take the Easy Way listed here
http://discussions.apple.com/thread.jspa?threadID=1486891

It is important to do the last bit as well about the Combo Update (Leopard or lower) (iChat 5 was not updated at 10.6.1).



9:02 PM Sunday; November 8, 2009

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

I'm having the same problem with 10.5.8 (iChat 4.0.8). When I click the + sign to add an account nothing hapens. I'm an admin as well.

Very frustrating.

Hi Rob,

Can you answer some of the questions raised in this thread ?

Has the iChat Details ever been used in a Second Mac User Account that has had Parental Controls Active for iChat ?

In the iChat Preferences > Accounts > Security what option are you using ?

Have you used a Site anywhere that can list your Buddy list and have you Logged specifically out of that page ?
AIM Express on a Phone or other computer ?
Tokbox ?

It will be my tomorrow before I get to any reply.



10:53 PM Wednesday; January 13, 2010

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Hi Ralph,

Thanks for your suggestions in this thread. The iChat have not been used for another account on this Mac. Parental controls are off. The security setting is set to "everyone". No aim express use or tokbox. Not sure what those are.

I looked for the com.apple.iChat.plist and agent files, but they were not present in the Library/Preferences folder. Strange. I'm stuck!

I found this in the log file when I try to click the + in iChat. Mean anything to anyone?

1/19/10 12:30:42 PM iChat[1624] * -[NSCFArray objectAtIndex:]: index (2147483647( or possibly larger)) beyond bounds (4)

Hi,

Tokbox is a Video Chatroom site where you can link in your various Buddy Lists.

AIM Express is a Web based version of doing AIM chats.

The .plists are In Hard Drive/Users/(your account name)/Library/Preferences
Or Your Little House iCon/Library/Preferences
Sometime written as ~/Library/Preferences where "~/" is the same as "Hard Drive/Users/(your account name)"



8:08 PM Tuesday; January 19, 2010

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Hi,

That looks very close to an iChat 2 error
http://www.ralphjohns.co.uk/page13.html#address (Scroll up slightly to see the Panels titles)

The Right hand refers to the My Card (me Card) in the Address Book not pointing to your own details.
(DO NOT use this Address Book Fix for your OS version - Just check the Address Book thinks you are you)



8:13 PM Tuesday; January 19, 2010

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"