Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dead Airport Express - no light at all

I have tried plugging and unplugging it. I get a flash of a light right when I plug it in, but then it goes dead - no light at all. I have tried both a hard reset and factory settings reset, to no avail. Anyone have any suggestions?
THanks,
liz

Posted on Aug 22, 2005 1:49 PM

Reply
379 replies

Aug 22, 2005 4:14 PM in response to LizTheWiz

Two other things you haven't mentioned:
- try another electrical outlet
- disconnect any USB printer and/or sound system connection.

If this fails to change anything, your Airport Express has all the classic symptoms of being dead. There is nothing you can do to fix it - so you will have to get it replaced. If you have owned it for less than a year, you will still be able to get a warranty replacement - contact AppleCare.

Sep 21, 2005 3:04 AM in response to LizTheWiz

O.k., add my Airport Express Station to the list, too. It's dead! Two month over warranty.

The same sh.. happend to my BT Mouse. Shortly over warranty it is falling apart to bits and pieces.
Hey Apple! I definetly won't get another Apple Mouse, nor another AX...

... and hey, my iPod 3rd Generation sukcs, too...

...and my 17" PowerBooks' Superdrive, just two years old, won't burn any DVDs anymore...

Great! Why am I an Apple user for almost 10 years now, anyway...?

Sep 22, 2005 12:12 PM in response to LizTheWiz

My Airport Express base station is dead too, 13 months after I purchased it, so there's no free replacement for me either, darn.

An observation: I've heard that you could charge an iPod shuffle via the USB port of an Airport Express base station, the port designed to hook up the printer. This fails with my dead box - so it seems the power circuits are interrupted (no current running through machine).

As a layman I's suspect this could implicate a minor, repaireable problem, so I'm tempted to take the thing apart... but like I said it's just a wild guess.

(And no, it's not the power adapter or outlet, I tried several combinations and other devices.)

Dead Airport Express - no light at all

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.