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Macbook not waking up from 'sleep'

5861 Views 13 Replies Latest reply: Feb 8, 2010 7:02 PM by tony e. RSS
TimmyX Calculating status...
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Nov 12, 2009 1:58 AM
Hi there,

I got an really annoying Problem with my 4-Month old Macbook Pro and I hope you guys here can help.

My Macbook Pro does not wake up from sleep, the sleep indicator is solid and not pulsating at all.

The strange thing is, when I initiate Standby the sleep indicator is pulsating, also I can wake my mac up. So my macbook is not waking up if it goes to sleep by its self.

In Addition it is possible to wake my macbook up few seconds after it automatically goes to sleep.

But if is goes to sleep automatically and I don't touch it for few hours I cannot wake it up again.

I already did a PRAM, SMC reset. no change.

Maybe I should mention that my macbook pro is hooked up on an external Display. But not directly connected, there is a kvm switch in between. So I can switch between PC1(PC1Display) & MAC1(PC1Display+MAC1Display) Configurations.

any ideas what the problem could be?

Thanks, TimmyX
Macbook Pro (2009), Mac OS X (10.6.1)
  • Stephen Cox Level 1 Level 1 (140 points)
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    Nov 12, 2009 4:03 AM (in response to TimmyX)
    Yes I have this problem as well. I was hoping the last update would fix it. But no. This is not happen when running Windows, by the way.
    2009 Unibody 17" MBP / MacPro 2 x 2.66 Dual Core Xeon, Mac OS X (10.6)
  • Christoph Stork Calculating status...
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    Nov 13, 2009 2:46 AM (in response to Stephen Cox)
    I have this problem since updating to 10.6.2.
    Have to force laptop to shut down and restart when it falls to sleep.
    Macbook 13 unibody 2.4Ghz, Mac OS X (10.6.2)
  • Shifted Music Calculating status...
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    Nov 13, 2009 11:13 AM (in response to Christoph Stork)
    I seem to be having the problem as well.

    Occasionally when waking it will work. the machine wakes up to a white screen and a little progress bar at the bottom. then the screen comes back.

    other times the screen stays black. it seems the computer itself is not sleeping but the screen is black and the Fkeys don't work to either to either change the dim settings on the monitor or keyboard.

    I usually have to force shut down the computer to get it back.

    I tried the fix I found online about turing off the ethernet port then re activating it after a restart and that seemed to work.

    Then I updated to 10.6.2 (using the combo updater NOT software update) and the problem is back.

    I now have done the ethernet off and on fix again. I hope it will wor.

    I have found a lot opf people with this problem...

    I did a clean install of 10.6 and then used migration assistant for my files and prefs... but not my applications since I was migrating from a powerbook g4.

    Maybe some pref or setting that was migrated for many of us is causing it...

    Are there others with the problem who are on a NEW mac without any migration?

    Hope we can help get to the bottom of this.
    MacBook Pro 13" 2.53GHz Intel Core 2 Duo, Mac OS X (10.6.2)
  • Stephen Cox Level 1 Level 1 (140 points)
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    Nov 13, 2009 12:58 PM (in response to Shifted Music)
    My Mac is 6 months old. Have had the problem since I put SL on. Which I now regret doing, due to this and other issues (like Bluetooth).
    2009 Unibody 17" MBP / MacPro 2 x 2.66 Dual Core Xeon, Mac OS X (10.6)
  • ichocobo Calculating status...
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    Nov 17, 2009 6:45 AM (in response to TimmyX)
    the same here,

    i had this problem with leopard as well, i seemed solved but it´s back with 10.6.2

    this is old stuff and apple knows about it but it seems it´s looking elsewere.

    so, what will happen if i broke my HD because of a hard reset caused for a known bug?



    BTW this doesn´t happen on Windows 7 on the same computer. funny, isn´t it?
    macbook pro, Mac OS X (10.6.2)
  • Ivan Aflich Calculating status...
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    Nov 17, 2009 9:01 AM (in response to ichocobo)
    I am in the same boat. C'mon apple. Help!
    Macbook, Mac OS X (10.6)
  • Neil Sewell Calculating status...
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    Dec 2, 2009 7:16 AM (in response to Ivan Aflich)
    Just yet another user here who is having the same issue. Bought a refurbished MacBook Pro two days ago. Came with Leopard pre-installed and an update disk for Snow Leopard. Put Snow Leopard on and now, if it goes to sleep on it's own, it's basically dead. Sleep indicator remains lit solid, not flashing, have to hold the power down to 'hard reboot' it and then send a report to apple as I restarted due to a failure.

    If I sleep it myself, all is fine - indicatore flashes and it wakes up again on opening the lid or pressing keys, etc.

    Not happy What the heck's going on? Does the solid light mean it's hibernated? If so - how do I get it out of hibernation (or can I switch that feature off so it will sleep normally!!!)
    MacBook Pro Unibody 15", Mac OS X (10.6.2)
  • Grey Wolf Delta Level 1 Level 1 (0 points)
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    Jan 9, 2010 12:31 PM (in response to Christoph Stork)
    I also have just recently started having this problem on Mac Pro, and I'm guessing it may be since the 10.6.2 update. It does not occur when I run windows, though.
    Mac Pro, Mac OS X (10.6.2), 2 x 2.66 GHz Dual-Core Intel Xeon w/ 1 GB RAM
  • gabeotron Level 1 Level 1 (0 points)
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    Jan 10, 2010 9:43 AM (in response to TimmyX)
    Yep, same problem on my late 2008 unibody. Never had the problem prior to 10.6.2.. Every time the computer goes to sleep - either because I tell it to manually, or the energy saver sleep tells it to - the drive spins down and eventually the LED light starts to blink. When I click on the keyboard (both bluetooth and the main keyboard) the led will switch to a solid light and the computer will not come on. Completely silent. This is the same with and without my Cinema Display attached. I am forced to hold down the power button in order to reboot the computer and get control again.

    I have had to change the "Computer sleep" timer in Energy Saver preferences to "Never", in order to prevent it from sleeping. I still allow the display to go to sleep after 1 hour and have no problems...but then the computer can never rest. Not a good solution.

    What is the deal here? It seems like a lot of people are having the same problem.
    2.53Ghz MacBook Unibody, 4GB RAM, Mac OS X (10.6.2), Apple 24" Cinema Display, iPhone 3Gs, Apple Wireless Keyboard, Magic Mouse
  • John Knowles Level 2 Level 2 (335 points)
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    Jan 11, 2010 4:52 PM (in response to gabeotron)
    Just a thought, as I've been researching similar issues today: do you have your Bluetooth prefs set to "allow BT devices to wake computer from sleep"? If so, try turning that off.

    JK
    MacPro 2.66, MBook Pro 2.8, 16GB iPhone 3GS, Mac OS X (10.5.8)
  • gabeotron Level 1 Level 1 (0 points)
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    Jan 13, 2010 7:29 AM (in response to John Knowles)
    Yes. Mine have been turned off. But still the same problem persists.

    The only workaround I've found to date is to have the Energy Saver settings set at Never for "Computer sleep". At least then the display can get to sleep a little, but still a drag for the computer itself if it can't sleep.

    -G
    2.53Ghz MacBook Unibody, 4GB RAM, Mac OS X (10.6.2), Apple 24" Cinema Display, iPhone 3Gs, Apple Wireless Keyboard, Magic Mouse
  • Grey Wolf Delta Level 1 Level 1 (0 points)
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    Jan 29, 2010 3:58 PM (in response to TimmyX)
    I've had the same problem with my Mac Pro. I took the same steps -- PRAM reset, SMC reset, verify and repair (no problems found, though) on my hard drive -- without success. Turns out I had to replace the clock battery in my system. I'm not sure if this is possible on the Macbook, but I wanted to pass it along just in case.
    Mac Pro, Mac OS X (10.6.2), 2 x 2.66 GHz Dual-Core Intel Xeon w/ 1 GB RAM
  • tony e. Calculating status...
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    Feb 8, 2010 7:02 PM (in response to TimmyX)
    Same issue. Is there anything that can be done about this? I mean it's plaguing several models and OS's. Apple has to do something about this. Really tired of restarting anytime it goes to sleep. I've heard that someone removed their bluetooth module and that fixed it somehow, and I've also heard that someone got a new PRAM battery and that fixed it but I'm not sure about any of it. It's a wreck and I want this to go away!
    MacBook, Mac OS X (10.6.2)

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