Close
Q: Poor Bluetooth reception and jerky mouse
first
Previous
Page
8
of 24
last
Next
-
Jan 9, 2010 7:08 AMby Mosaica,Yes, Apple should believe us and resove the issue rather than spending our time and their's troubleshooting non existant issues.
I still have an Apple Care plan and am going to stick to my guns on this. I am pressing them hard.
I recently went to the Apple Store to verify my MM works on a Mac Pro there and of course it did. It is a different version. At the same time, the Genuis suggested I reinstall the OS. Well, I can get that kind of advice from HP.
Meanwhile, I did run the BT mouse signal strength meter software. In general the result are as expected. The signal strength that the MM recieves with the battery cover off is better than with the cover on. Similar to having the MM far away from the Mac Pro versus on a desktop next to the Mac Pro. In addition, the signal strength of the MM after plugging in a BT USB dongle is MUCH BETTER YET. EVEN IF THE MOUSE IS FURTHER AWAY THAN BEFORE.
Lastly, my understanding of aa very good solution to our problem is to get the exact antenna from apple (costs a few dollars) plug it into tht BT connection on the Mac Pro and tape it to the outside. -
Jan 9, 2010 9:12 PMby sixgunaz,Save yourself a lot of headache, spend $8 on a BT antenna on Ebay, install it and run it outside the case, either under the tower, or along the monitor cable as we did and enjoy perfect operation. The mod took a few minutes, it changed nothing and does not void the warranty. There are all kinds of people selling micro coax BT antennas, we got ours from a guy in Canada, it arrived in 4 days. Problem solved. -
Jan 10, 2010 8:55 AMby Mosaica,sixgunaz wrote:
Save yourself a lot of headache, spend $8 on a BT antenna on Ebay, install it and run it outside the case, either under the tower, or along the monitor cable as we did and enjoy perfect operation. The mod took a few minutes, it changed nothing and does not void the warranty. There are all kinds of people selling micro coax BT antennas, we got ours from a guy in Canada, it arrived in 4 days. Problem solved.
I agree and read your posts. Matashardware does not have these for sale. I have looked for over an hour and have not found a similar item. I did check your purchase and like what I see in ebay's ended auctions area. -
Jan 11, 2010 8:58 AMby Mosaica,Put in your OS install disk and there is an option to install Developer tools. Install that. You will end up with a folder called Developer, Utilities, Bluetooth, Bluetooth Diagnostics Utility and Bluetooth Exlorer.
Run the Bluetooth Explorer and on the main menu click Devices, Connection Quality monitor." This will create both a nice graph and a log on the signal quality to and from the MM. If you try the MM from far away as a test you will see it drop off, it logs each second. If you move the MM close you will see less drop offs. If you take the MM cover off you will see even less drop offs, if you add a external USB BT dongle you will see no drop offs. Let us know how you make out. -
Jan 13, 2010 7:29 PMby MoofMan,ok I have an older Mac Pro (early 2006) and there is only a wifi and blue tooth module, no small antenna connected module. All I did was switch the upper WIFI antenna (mine was labeled #1) and the lower Blue Tooth module (wire labeled BT) with the computer powered off. I left #3 and the unconnected #2 alone. I rebooted and immediately the jerky magic mouse was fixed and very responsive. ALSO my WIFI speeds got a lot faster too after several years of being frustrated with less than satisfying WIFI and then this poor magic mouse I'm relieved to finally be getting the better Mac experience I expect LOL? -
Jan 19, 2010 10:34 AMby castelletta,Thank you Mosaica.
I installed developer tools and tested BT signal.
Results of my tests: much power and a better mouse link form the external BT dongle.
The empiric suggestions were true and now are just confirmed.......definitely poor Mac Pro Bluetooth signal!
Solutions from Apple? -
Jan 19, 2010 6:53 PMby neelagrawal,I have an older Mac Pro 2 x 3 GHz Dual-Core Intel Xeon running Snow Leopard 10.6.2. I recently bought an Apple Magic Mouse and am having a lot of trouble with the mouse tracking, delayed moves and slow response times. I need to know how to fix this problem without opening up the computer itself and rewiring or downloading a dongle If you could email me or respond to this thread I would really appreciate it. Should I just return the Magic Mouse and go back to using my wireless USB keyboard and mouse? Thanks for your help. -
Jan 23, 2010 11:52 AMby webcat@mac.com,Exact same problems here on a Mac Pro purchased Nov 2009. This is my Final Cut Pro editing station, the magic mouse is awesome for this purpose. The mouse is less than 1 foot away on the desk top and the BT reception is horrible and drops frequently.
Apple give us a hardware solution. I remember older towers had an antenna attachment. -
Jan 28, 2010 10:30 AMby Tomas Chinchilla,Take a look at this, after suffering for a while of the same symptoms I decided to dedicate a couple of hours to search for this and here it is:
http://cordisblog.blogspot.com/2009/11/howto-einbauanleitung-mb871da-airport.htm l
http://forums.macrumors.com/showthread.php?t=666644&page=2
Personally mine were wrong: 3 on top 1 on bottom and 2 dangling (Switched 3 and 1 around and voila)
Both my MBP's were blazing always but my Pro was too slow even browsing each other via network.
Speedtest.net before the change reported like 5MB down and not even close to 1MB up (I have the comcast 16MB plan)
Now it boosts up to 22MB down and 3MB up
Hope this helps someone. -
Jan 29, 2010 7:28 PMby derivativemusic,My MP doesn't have an airport card, just bluetooth. There's only one wire (labeled BT) and it's attached to the bluetooth card.
I have a USB bluetooth adapter - actually two of them - but the system doesn't work with them, contrary to other reports in this thread.
Any ideas for how to get bluetooth to work more reliably? -
Jan 31, 2010 3:32 PMby Mosaica,A couple of notes, first my USB BT adapter works, but you do have to re pair it upon waking..not a good fix.
Second, I have been working with the Apple tech people, engineers and the customer relations people to resolve this problem. They have given me a horrible time to say the least! I still am not done but somebody there knows that they have a problem, to be sure. -
Feb 4, 2010 6:13 PMby skullcat,I am going crazy with my "magic" mouse as well. About 10% of the time it will work perfectly, but the other 90% of the time it is jerky, imprecise, not clicking when I am clicking, and losing connections. This is with an older model Mac Pro.
I've moved machines, moved my seating arrangement, turned Airport on and off, etc etc but nothing really seems to help. Either it just does NOT work with my Mac Pro as-is, or could I actually be getting interference from other sources?
Unfortunately I am so addicted to the smooth and silent 'scrolling' features of this mouse that I continue to use it, even though I am probably going to get carpal tunnel syndrome trying to mouse with it. I am considering opening up and 'rewiring' but I really wish I didn't have to muck about trying to make an expensive made-by-apple-for-your-mac product actually WORK like it was intended.
