Previous 1 2 3 4 5 Next 356 Replies Latest reply: Jun 10, 2015 7:02 AM by Allan Eckert Go to original post
  • Luba Cox Level 1 Level 1 (0 points)
    Well, it was better for a while, then I lost the connection, a sec later it reconnected. The lag was back to 0.5 sec, for a bit it was only 0.25 sec or even shorter. It's going back.
  • castelletta Level 1 Level 1 (0 points)
    My Magic Mouse is a "favorite" from the beginning (I read that tip a long time ago) but it doesn't make any difference.
  • castelletta Level 1 Level 1 (0 points)
    Do not forget:

    a Bluetooth mouse like the Magic Mouse can track perfectly, without lags, without interruption, perfectly fluid as a wired mouse. With my external dongle the tracking is simply perfect as opposed to the sluggish tracking using MacPro internal Bluetooth module.

    So if you experience some lags and/or disconnections take in account that this it's absolutely NOT a normal and unavoidable condition and that your mouse can work at best if Bluetooth signal is strong and constant.

    Still I remember to all that although my external dongle solution (D-LINK DBT 120) is optimal for mouse tracking it's not exhaustive at all because during sleep mode mouse and keyboard can't wake the Mac Pro in any way.
  • Hinomura Level 1 Level 1 (0 points)
    Hi i also experience BT problems with my Magic mouse.

    The computer lose/find the mouse all the time making it very difficult to use.

    I've managed to cope by using a BT dongle on a USB port but it's really annoying since there's not a big bunch of USB port on the Quad.
  • castelletta Level 1 Level 1 (0 points)
    And the worst fact is that only few dongle support crucial keyboard commands (option while start-up etc..)
  • Mark Delgrosso Level 1 Level 1 (5 points)
    Mine works great if I turn off my wireless router and I have the Mac Pro 2009.
  • castelletta Level 1 Level 1 (0 points)
    To me it doesn't seem a solution to turn off a router. It would be better to use a wired mouse instead

    Remember also that the wireless router it's not the cause. I have wifi routers, AirPort around me and with my external Bluetooth dongle the tracking remains perfect all the time.

    There is something wrong with the MacPro internal Bluetooth module. THIS is the problem.
  • DaveClanMan Level 1 Level 1 (0 points)
    MacBooK Pro Running 10.6.2 With all current patches.

    I have experimented by reverting to Leopard and find that the mouse is no longer jerky until the magic wireless mouse driver is installed. (Obviously without the driver the finger scrolling feature does not work). However I have no problem when using a Logitech mouse with wheel scrolling.

    When the jerky mouse cursor is observed it will seem to have a 'vertical limit' it will move the cursor down but not up. It does not seem to be related to my router despite the Apple suggestion that interference with the 2.4 frequency may be responsible. I believe the driver is losing its pixel reference on the display and is the magic mouse driver update maybe the problem. The finger scrolling works fine even when the cursor is jerky.
  • castelletta Level 1 Level 1 (0 points)
    You are talking about a MacBook and similarities with Mac Pro are very few I think.

    Apart from this I can confirm that my Mighty Mouse Wireless was jerky with Mac Pro 2009 well before the advent of the Magic Mouse driver update. And the same mouse now works very well with the external dongle and the driver update applied.

    So to me it doesn't seems related.
  • Tom Alperin Level 3 Level 3 (720 points)
    I'm still not totally convinced that it is absolutely a problem with signal, however I have some ideas to try assuming that I might be wrong about this. The antenna is apparently on the bottom surface and relies on the signal being bounced off the surface the computer is sitting on. Wonder what material would be best to place under it as a reflector. I may just buy another USB dongle as I have a wired keyboard and wake from sleep not working on the mouse wouldn't be so bad as long as the keyboard worked.
  • Luba Cox Level 1 Level 1 (0 points)
    Well, I am giving up and getting a wireless mouse with a tiny receiver. I read it works on 2.4 Ghz which is quite crowded so hopefully no problems. The Magic Mouse looks great and if it worked I would have kept it, but surfing around there are better mice out there. Perhaps the Razer Mamba mouse??
  • castelletta Level 1 Level 1 (0 points)
    Tom, do you think that Apple has to write this outside the Mac Pro package?

    use it only on a wooden surface, ideally far from anything electric or metallic
    orientate it with the terrestrial magnetism
    carefully place you at the right side of this machine if you really want to make use of a bluetooth mouse
    never move your mouse too fast using this machine, it can be jerky
    if possible, stick with a wired mouse and keyboard

  • castelletta Level 1 Level 1 (0 points)
    Luba, if you if you can live with an external receiver you can stick with your Magic Mouse and buy an external dongle.

    Magic Mouse is really a pleasure for me. It's light and beautiful. The batteries last long and after installing BetterTouchTool it can do everything I wanted and more.

    I'm really happy with it!
  • DaveClanMan Level 1 Level 1 (0 points)
    While I agree the hardware differs the OS software and magic mouse firmware are the same so some of the problems maybe related.

    I believe there exists several BT mouse related problems.

    1. RFI (as admitted to possibility of by apple)

    2. Poor BT implementation on certain Apple products (fixed with external dongle).

    3. Firmware driver related problem in OS X 10.6.2 possibly due to introduction of Magic Mouse finger scrolling.

    The earlier BT mouse problem appear to be hardware related in your case.

    Regarding my Magic Mouse problem I find that my pointer / cursor sticking problem appears to be 'Mouse Mat" related. I have reverted to a solid white surface for my mouse mat surface and the MM appears to work as expected. So maybe the pattern on the original mat was throwing the mouse ?.

    The fact that in my previous experiment of reverting to Leopard to without the MM updates when the cursor/pointer worked without hanging or stuttering although without the gestures (as an old two button mouse) seems to indicate that the latest driver has very sensitive optical surface recognition.

    So tip for Magic Mouse users 'try a plain mat surface' HTH
  • castelletta Level 1 Level 1 (0 points)
    I'm very skeptical about your theory mainly for a reason:

    The Magic Mouse share a common element with internal Broadcom BT module and external DLINK dongle and this element is the Magic Mouse software driver.

    In addition I can confirm you that my Magic Mouse linked to the internal bluetooth module works bad on ANY surface and linked to the external dongle works beautifully on ANY surface.

    I experimented also without the Magic Mouse drivers weeks ago, as you suggested, and found identical problems. And my old Mighty Mouse Wireless exhibit the same exact behavior; and now it functions beautifully with a Mac Mini with the same bluetooth drivers.
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