Scanning with HP Photosmart C5180

Question

Level 1

15 points

Scanning with HP Photosmart C5180

Apparently, one is able to scan directly into Preview or Image Capture without using the HP software - however, it doesn't seem possible even though I have installed the drivers as recommended on the HP support website. The C5180 isn't recognised by the Preview or Image Capture software.

Anyone had a similar problem and has fixed it or knows of a solution?

iMac, Mac OS X (10.6.2), Logic Pro, Kyma X, Ableton Live

Posted on Nov 13, 2009 2:21 AM

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Answer 1

K T

Level 7

23,889 points

Nov 13, 2009 2:26 AM in response to photonal

Try VueScan instead...seriously.

http://www.apple.com/downloads/macosx/drivers/vuescan.html

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Answer 2

pengtao

Level 2

280 points

Nov 13, 2009 11:45 AM in response to photonal

Photonal, even when you scan using Preview or Image Capture, you are still using the driver from HP, it's just that the HP driver used here being a module (in current case, ICA module). http://support.apple.com/kb/HT3669 shows that there are scan driver for your device. The reason you don't see the device in the application may vary:
1. If you connect the device to the USB port of an Airport base station, you need to change that since it is a configuration current ImageCapture doesn't support. Connect the device directly to a USB port on your computer or to an ethernet port of your Airport base station.
2. If direct USB connection still doesn't work, one possibility is that you still have remnant of older HP scan application which prevented ImageCapture from connecting to the device. Try to uninstall the drivers (everything, including the value-add applications), then delete the printer queue in Print & Fax preferences, then reboot the computer. After that you should get a dialog asking you to install the driver, say "yes".

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Answer 3

photonal Author

Level 1

15 points

Nov 14, 2009 5:36 AM in response to photonal

I did a re-install of 'HPInstaller_Photosmart_Full_Group1210.3' and now am able to scan, except that (as someone mentions in another thread) image cropping doesn't work.

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Answer 4

ad007

Level 1

0 points

Jan 15, 2010 11:03 AM in response to photonal

photonal, versuche es doch einmal über Systemsteuerung Drucken /Scannen. Ich habe das gleiche Problem mit dem gleichen Drucker unter OS X 10.6.2. Über diesen Weg kann ich auch Ausschnitte selektieren. Funktioniert eigentlich super toll. Eine Neuinstallation hatte bei mir keinen Effekt.
ad007

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