7 Replies Latest reply: Nov 17, 2009 2:33 PM by Michele Gardner
Michele Gardner Level 2 Level 2 (390 points)
Has anyone been in a situation where you bought the SD version of a movie because that's all that was offered, but now the HD version is offered as well and you wanted to upgrade? Has anyone heard of a way to upgrade - say for the extra $5? If not, this makes me not want to purchase SD movies if I can't upgrade.

PB, MBP x2, MB, iMac x2, AppleTV x2, iPod, Shuffle, Nano x3, Touch x4, Mac OS X (10.5.7)
  • Alley_Cat Level 6 Level 6 (17,960 points)
    Many countries can't even buy HD movies only rent them - Isuspect some may not even have movies or HD rentals at all.

    I've not heard of an upgrade process though I can see why you ask.

    To be honest I don't buy many SD movies as they're usually worse than DVD due to the fact they have to work on portable hardware.

    I'd relish the chance to buy some HD movies, price allowing of course.
  • Michele Gardner Level 2 Level 2 (390 points)
    That's a shame, AC. Thanks for the reply though.
  • ParishYoung Level 1 Level 1 (15 points)
    I'd pop your suggestion through the Feedback page.

    I've submitted a few suggestions and they have all appeared.

    http://www.apple.com/feedback/appletv.html

    I'll do the same for you as I think this is a great idea.
  • Michele Gardner Level 2 Level 2 (390 points)
    Thank you. I'm planning on doing the same.
  • Chenks Level 5 Level 5 (7,420 points)
    if we compare this to the DVD/Blu-ray, there is no upgrade policy for DVD owners who want the Blu-ray equivalent, so i would think it unlikely this will be seen any time soon (if ever).

    it's just another way for the movie studios to get more money for their product.
  • Alley_Cat Level 6 Level 6 (17,960 points)
    Chenks wrote:
    if we compare this to the DVD/Blu-ray, there is no upgrade policy for DVD owners who want the Blu-ray equivalent, so i would think it unlikely this will be seen any time soon (if ever).


    Agreed
  • Michele Gardner Level 2 Level 2 (390 points)
    True, which is why its definitely not a deal breaker.... but....
    1. I pre-purchased Star Trek which was only SD until about a week before it went on sale (today). I actually kept putting it off and checking back, hoping it would get Extras or go to HD. It finally was being offered for pre-purchase with Extras, but still not HD, so I went ahead and pre-purchased. Luckily, I checked it again the day I started this thread and it was being offered in HD at that point. I cancelled my order and re-ordered in HD. If I hadn't caught that, I would have been upset.
    2. When you purchase HD movies, you get the SD and HD version, so to upgrade, it would only be the HD version downloaded.
    3. When music was offered at a higher bit rate, Apple offered an upgrade price.
    4. When I purchased Wall-E, Extras didn't exist. After Extras were announced, Apple let me re-download it with the Extras and refunded me.

    So like I said, its not a deal breaker for exactly the reason you listed, but I think it is feasible based on the above and based on the fact that I'm going to now wait for my favorite movies to be in HD. If I'm doing that, others will too, so if Apple made it easy to upgrade, I wouldn't wait. In the past few days, Wall-E has been upgraded to HD, but I won't purchase it again nor do I want to re-download the SD version or the Extras. I'm not bitter at all (Wall-E looks great as is), but Apple would get $5 more from me if an upgrade were available.

    Message was edited by: Michele Gardner