macbook is unable to wireless connect to home router

Question

macbook is unable to wireless connect to home router

hello.
My issue is that my MacBook is unable to connect to my home wifi network. It sees the network but is unable to connect what so ever. It just keeps relaying the message unable to connect. I am not using any type of WEP key or anything. It is an open network working on the default channel. Unfortunately my wives windows based PC is fully using the same signal and having good browsing speeds as well as my blackberry phone can connect with no issues and browse the web. I'm attempting to connect within 2 feet of the physical router. The router is a linksys wireless B/G router. If anyone has any ideas they would be greatly appreciated. thank you.

macbook, Mac OS X (10.6.2)

Posted on Nov 14, 2009 2:19 PM

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Answer 1

Lyssa

Level 8

41,327 points

Nov 14, 2009 2:33 PM in response to james.wilfong

Head to the manufacturer's website and check for any firmware updates for the router.

~Lyssa

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Answer 2

Nov 14, 2009 3:06 PM in response to Lyssa

thanks lyssa but the router was updated less than a week ago from the manufacturer. any other ideas, thanks again

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Answer 3

Lyssa

Level 8

41,327 points

Nov 14, 2009 3:13 PM in response to james.wilfong

Does an Ethernet connection work?

Have you used your laptop on other networks without issue?

Might also be worth setting the router back to factory defaults, then re-entering the custom settings.

~Lyssa

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Answer 4

Nov 14, 2009 6:30 PM in response to james.wilfong

james.wilfong wrote:
hello.
My issue is that my MacBook is unable to connect to my home wifi network. It sees the network but is unable to connect what so ever. It just keeps relaying >the message unable to connect.

Here are some fixes that have worked for others.

1. Go System Preferences > Network > Location.
Edit location (whatever name you want).
Click + and then click done.
Try connecting.

2. Go Finder > Your HD > Library > Preferences > SystemConfiguration.
Move the SystemConfiguration folder to your Desktop for safe keeping.
Restart.
Try to connect.

If problems develop, then your can move the original folder back where it started—overwriting any folder recreated.

Here is a variation on 1.

3. Go Finder > Your HD > Library > Preferences > SystemConfiguration.
Move the SystemConfiguration folder to your Desktop for safe keeping.
Go System Preferences > Network > Delete all locations, and use Automatic.
Restart.
Try connecting.

You may need to go System Preferences > Sharing and re-enter your computer's name. Check what name is given in sharing before following my instructions. If problems develop, then your can move the original folder back where it started—overwriting any folder recreated.

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Answer 5

Nov 15, 2009 7:16 AM in response to Lyssa

Hey thanks lyssa. Ethernet is working. That is how I currently am able to access the web. I have used the laptop on other networks without issue. Currently when I attempt to scan I can see about 14 networks, all closed, that are in my surrounding area. I have been able to access open networks when they pop up in my area. In regards to the factory defaults, Currently the router is
configured for factory default. I have used the reset bottun on the router it self to restore defaults.
....The Ghost. I appreciate the input and will take your suggestions to use
when I am home later and see if they resolve the issue. I was also interested
to know if you came across another post specifically provided your suggestions.
thanks to you both and hope you guys have a good sunday!!!!
good old football.

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Answer 6

Nov 19, 2009 11:53 AM in response to james.wilfong

So issue is now resolved. Ironically I go into the router settings and changed to g only. No security password and save the settings. my macbook emmedietly connects. Speed test show a 4mb download and 1mb upload. Im am browsing the web and happy. Thanks for your guys imput and help.

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Answer 7

Nov 19, 2009 12:59 PM in response to james.wilfong

james.wilfong wrote:
....The Ghost. I appreciate the input and will take your suggestions to use
when I am home later and see if they resolve the issue. I was also interested
to know if you came across another post specifically provided your suggestions.

You are very welcome. When I post a list of suggestions, I invariably have found them individually and recorded them in a list of possible fixes for apparently the same or very similar problems.

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