14 Replies Latest reply: Dec 12, 2009 5:19 PM by Jafarupinhere
cturk66 Level 1 (0 points)
Hello, Hopefully someone here can help me. I upgraded from Itunes 7.6 to 9.02.25. It looked like it loaded fine, I downloaded music to the library, but when I plugged my IPOD in, it dings, says "connecting" on the IPOD screen, but never shows up in ITUNES. It does list under my computer, for about 3 seconds, before it says "ejecting" and disconnects itself. I have tried everything at this link - http://support.apple.com/kb/TS1363 - twice - including doing a full recovery on my computer. I tried switching the usb cable and port, I've rebooted the ipod several times - and in disk mode 2x, I also tried the troubleshooting here - http://support.apple.com/kb/TS1493. Basically, I've deleted itunes about 20 times and reloaded. I finally thought, screw it and tried to load 7.6 back (i have it on disc, as I live in a rural area and couldn't freaking download it a couple years ago) but i just get an error that I can't download the 7.6 version as I have a newer library. BTW, Apple support basically said, Yep. sounds like a problem. Never heard of that before. What the heck is left to do?

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