AddressBookManager chewing up all available memory

Every so often AddressBookManager fires off, and starts slowly eating up all available memory on my wife's iMac. If I kill the process w/ ActivityManager, the memory is freed and the machine functions normally, until the next time ABM starts up, when it happens all over again.

None of her other machines do this, and they are all running SL. I've tried re-sync'ing all of her info, replacing that on the computer, but it hasn't helped. Just letting it run for a couple of days in the hopes that it would finish whatever it's working on hasn't helped.

System.log shows that ABM is seeing an unknown field:
Nov 17 07:50:13 Macintosh AddressBookManager[3079]: ABRecord (ABCDSubscribedContact) valueForProperty: homePhone - unknown property

The other machines do not have this error.

Anybody have ideas?

Macbook Pro 17, Mac Mini, iMac 24, Mac OS X (10.6.2)

Posted on Nov 17, 2009 7:59 AM

Reply
14 replies

Jan 19, 2010 9:21 AM in response to Navaar

I am having the same problem on my MacBook running Snow Leopard 10.6.2. I had recently turned on Address Book sharing and I did also have MobileMe syncing of contacts turned on. I have turned both off but the problem persists through multiple restarts.

Another symptom is that even though I turned off Address Book sharing - in Address Book preferences, I removed the shared Address Book and turned off sharing altogether - the address book that I am sharing still appears in the left-hand list in Address Book and I can view individual entries.

In my Activity Monitor, AddressBookManager, for instance, right now shows it is using 98.4% of my CPU and my Mac is too sluggish to use effectively for most purposes. Console shows a huge list of errors like this one:

1/19/10 12:19:52 PM AddressBookManager[3273] ABRecord (ABCDSubscribedContact) valueForProperty: com.apple.speech.ABSpeakable - unknown property

Help! Is there some preference I need to delete?

Feb 18, 2010 7:48 PM in response to Navaar

I have the same problem. It has been going on for about a week+. My Mac mail and other mail apps hang, and hang. My OS freezes quite often. The cursor moves but all other apps come to a complete stand still for two or three minutes. And overall system response is extremely sluggish. In the Activity Monitor, I noticed that AddressBookManager was using an extremely high amount of memory (2.8 gig + of virtual memory). On a lark a quite this process and, wow, did my computer become responsive! And it remain that way most of the day. Since then when I noticed my computer slowing down a bit I go to Activity Monitor and quit the process and wow, what a difference! Does anyone know what this process does and what software uses it? I as had the problem with the fan winding up and becoming very loud!

May 17, 2010 10:21 AM in response to DampSquid

add me to the addressbookmanager issue list. started only after upgrading from 10.5 to 10.6.3. quickly this process consumes all of the CPU and up to 1.5G of real memory. Obviously a problem.

this has been accompanied by data loss and data duplication (both fields and address cards).

I have address book sharing turned on and sync with mobileme and google turned on.

Jul 15, 2010 11:30 AM in response to MJ Jones

This "addressbookmanager" stuff has taken over my wife's iMac running 10.6.4. I'll try turning off sharing in Address Book.app also, but is this a "bug" or a "virus?" I'm getting tired of throwing out the .plist files for Address Book and I usually just kill it through Activity Monitor, but this is very annoying. I hope someone is monitoring these post and comes up with a solution.

Jul 25, 2010 12:15 PM in response to rlfitz

Just to add to the list, my wife has had the same issues (Macbook2,1 running 10.6.4) for the past few weeks. Like other posts I killed the AddressBookManager and freed up the memory but it would resume grabbing memory fairly quickly. Currently I am trying the option of disabling Address Book Sharing after reading the posts above. The only other thing to add to the mix is that she is a heavy user of MobileMe syncing to her iPhone, as she relies on this for managing her calendar, contacts and mail. Like rlfitz I am hoping that someone is monitoring this thread!!

Message was edited by: john.hare

Aug 1, 2010 11:03 AM in response to john.hare

A friend (a real Mac Guru) suggested the following solution to me and it worked:

"Sounds like the address book is screwed up. I'm assuming you tried turning off sharing and any kind of syncing to see if that was causing it, but had little luck.

So the next step is to rebuild it. First things first, open Address Book and do an export of all your data. Make sure it's got a backup. Then quit address book. Then go into your user's home directory and Library folder. In Application Support rename the "address book" folder to something else (like Old address book). Go ahead and trash the plists again too.

Relaunch address book and see if it's empty. If it is, great. If not, then something is syncing with it. Check MobileMe preferences, missing sync, etc. If you still can't get it to stay empty, let me know and we'll look into cleaning out your sync preferences." (I didn't have to email him further.)

"Once it's an empty address book, let it run for a bit and see if the problem persists. If it doesn't (it's fixed) then re-import your data from the export file into the new (freshly made) address book. If the problem remains, then it's not the application support files and your address book data, but the program itself. You can delete the new "address book" folder from Application Support and return your old one to it's original name.

If it's the application then we need to reinstall the program - if you can get Pacifer you can use it to extract the pkg file to just reinstall Address book (it's on the OSX DVD), or you can reinstall the entire OS from the DVD."

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AddressBookManager chewing up all available memory

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.