sound keys inoperative on Matias keyboard recently

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Alf2002 Author

Level 1

10 points

sound keys inoperative on Matias keyboard recently

Hi, I have 2 Marias USB 2.0 keyboards which worked fine until upgrading to OS 10.6. I noticed over the last few weeks while running OS 10.6 that the 3 sound keys (top 3 on a set of 9 keys between letter keys and keypad number set) don't work. I contacted Matias and they said that it's an Apple problem. I reset default in keyboard modifier keys, checked keyboard shortcuts, and did the obvious things. Seems strange that it occurs on 2 different Mac Pro's? I'm running 10.6.2 but didn't notice when it started relative to 10.6 or 10.6.1 or 10.6.2
thanks

Mac Pro, Mac OS X (10.5)

Posted on Nov 17, 2009 12:07 PM

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Answer 1

K T

Level 7

23,889 points

Nov 17, 2009 12:11 PM in response to Alf2002

If you still have a standard Apple keyboard handy, you might be able to log a data point by seeing if they still work as expected on your machines, etc.

As well, you could create a testUser account with no frills and see what happens there - this will help to determine if the problem is global to the machines or local to you current account.

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Answer 2

Clivey

Level 1

105 points

Nov 19, 2009 9:02 PM in response to Alf2002

FYI - I have the same problem since upgrading to 10.6.2 using Apple keyboard. You're not alone... replicatable as a user or an admin account on two different machines. I think 'we're' stuck...

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Answer 3

Alf2002 Author

Level 1

10 points

Nov 20, 2009 8:56 PM in response to K T

I have an old black Apple keyboard that works fine on older Mac running OS10.4. the sound keys which are above the num lock / clear key and the = key also don't work.
Tried the black keyboard on a MacBook Air running the same OS 10.6.2 and same problem.
Looks like Matias was correct and this is an OS10.6 problem of some sort.

I was able to bypass by programming a key combination to control sound with QuicKeys but seems like Apple needs to do a bug fix

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Answer 4

Alf2002 Author

Level 1

10 points

Nov 21, 2009 1:56 PM in response to Alf2002

I tried a Macally bluetooth keyboard where the sound keys are at the top to the right of the F15 key, and these work. My suspicion is Apple just did the current keyboard configuration and not earlier ones? Nice having my sound buttons back until I need to give back the Macally keyboard.

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