Latest quicktime update not compatible with Serato Scratch Live program

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Latest quicktime update not compatible with Serato Scratch Live program

I'm a DJ/VJ that uses the serato program which uses quicktime to run the videos. The latest update with quicktime has totally screwed up the video program and is no longer compatible with it. I can't open itunes anymore and have to use an older version of quicktime. Anything older than 7.5 works... will there be an update to fix this issue???

dell, Windows Vista

Posted on Nov 18, 2009 7:10 PM

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Answer 1

b noir

Level 9

72,336 points

Nov 18, 2009 7:36 PM in response to dj hennessy

You could send a bug report through to Apple. (We're a user-to-user troubleshooting forum, so there's no guarantee that someone from Apple will see your post here.) The "Technical comments" feedback type on the QuickTime feedback form would probably do the trick:

http://www.apple.com/quicktime/feedback/

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Answer 2

varjak paw

Level 10

182,668 points

Nov 19, 2009 7:41 AM in response to dj hennessy

Have you contacted Serato's support about the problem? They may know of a workaround, or have a fix in the works (it may be their problem to fix rather than Apple's).

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