HP Printer Drivers Update 2.3 won't go away

Question

HP Printer Drivers Update 2.3 won't go away

The HP Printer Drivers Update 2.3 keeps popping up in software update automatically and I have installed it at least 10 times and each time it says it was successfully installed. This has happened on both my imac and macbook pro. Does anyone know how to fix this WITHOUT ignoring updates, as I want to know when there is a new version...?

iMac intel Core Duo 20", Mac OS X (10.6.2)

Posted on Nov 22, 2009 9:22 AM

Reply

Answer 1

spidey3

Level 1

10 points

Dec 20, 2009 9:36 AM in response to Bryan Brindeiro

This did NOT work for me.

I deleted /Library/Printers/hp/Frameworks/HPSmartX.framework then re-installed the HP package (HP Installer_Inkjet_Full_Group0910.3.dmg) - but I still get the Software Update prompt to install HP Printer Drivers Update 2.3.

Spidey!!!

Reply

Answer 2

Dec 25, 2009 10:44 AM in response to spidey3

Spidey3

I am having the same problem. Did you fix it?

I am having the problem on a machine where I followed the instructions on the HP website to update to the 2.3 drivers before getting the software update push. I accepted the push several times. Happens on that machine and on machines where I did not use the HP instructions.

Paul

Reply

Answer 3

spidey3

Level 1

10 points

Dec 25, 2009 7:20 PM in response to Paul Kleeberg

Yes, I resolved the problem.

1) If you have not already done so, install the latest HP drivers found on the HP website.
2) delete /Library/Printers/hp/Frameworks/HPSmartX.framework
3) Run Software Update - it will prompt to install HP Printer Drivers Update 2.3 - let it do this.
4) Run Software Update again -- it should no longer show that update.

Spidey!!!

Reply

Answer 4

VinceUJ

Level 1

0 points

Mar 18, 2010 2:20 PM in response to spidey3

Thanks Spidey. Followed your instructions and it worked like a charm. Now when I check for software updates in my MacBook Pro, The HP Printer Driver 2.3 Update no longer shows up. I do not know if this was caused by installing the latest HP drivers found on the HP website or caused by Apple's software update of HP Printer Drivers. I guess HP and Apple need to work together to prevent future issues like this.

ujvince

Reply

Answer 5

Dec 1, 2009 1:34 PM in response to Bryan Brindeiro

http://discussions.apple.com/thread.jspa?threadID=2229227&tstart=0

The solution is to delete /Library/Printers/hp/Frameworks/HPSmartX.framework and re-install the HP package once.

Reply

Answer 6

brizo8

Level 1

4 points

Dec 20, 2009 11:46 AM in response to spidey3

Spidey,

Do not reinstall the 10.3 drivers from the HP website. There is no need to do this. It will then work.

brizo8

Reply