1 Reply Latest reply: Nov 23, 2009 11:05 AM by planb77
Caseri Level 1 Level 1
Ok, some sort of virus deleted many things from our computer, including itunes. We reinstalled it. WHen the virus deleted stuff it deleted all of the music on our computer. Before I figured out how to get the music off of my ipod and on to my itunes account I downloaded some new stuff. The new downloads are saved to the library and for some reason it won't let me sync the new downlaods without wanting to delete everything that is already on the ipod. *** happened? Any ideas?
  • planb77 Level 7 Level 7
    Hello Caseri,

    Your iPod is still associating itself with your old iTunes library if you have yet to restore it via iTunes because iPods were set up to sync with one library only.

    Restoring the iPod will delete all the files and content and set it back to its original default settings. This will allow you to sync the iPod with the new iTunes library.

    [Restoring iPod to factory settings|http://support.apple.com/kb/HT1339]