Trouble switching user accounts

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Level 1

4 points

Trouble switching user accounts

In 10.6.2 I am encountering problems when switching between user accounts. Once I get a "semi-transparent blue" screen of death in the middle of a switch. Just now the Finder repeatedly locked up and then wouldn't let me log out. Relaunching the Finder led to repeated spinning beach balls. I've had to force my computer (6-month-old 15" MBP) to shut down three times in the last two days.

Anyone else having similar issues?

So far I've had more problems with Snow Leopard than with any OS X release I can remember. 😟

MacBook Pro 15", Mac OS X (10.6.2)

Posted on Nov 24, 2009 8:01 AM

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Answer 1

Best reply

K T

Level 7

23,877 points

Nov 24, 2009 8:02 AM in response to enb14

Some or all of the following may be necessary - try in this order:

1. Try resetting your PRAM/NVRAM ( http://support.apple.com/kb/HT1379?viewlocale=en_US ). If everything isn't fixed, then continue to follow the steps here including resetting your SMC ( http://support.apple.com/kb/HT1411 ) if necessary.

2. Use Font Book to eliminate all bad and duplicate fonts.

3. Reinstall (or install for the first time) the .6.1 and .6.2 updates by downloading and installing the combo updater ( http://support.apple.com/kb/DL959 ).

4. Reinstall 10.6 using your Snow Leopard install DVD by installing Snow over Snow using the upgrade method. Test your system after returning to 10.6. If is good there, then you may not want to re-install the.6.1 & .6.2 updates - if you do, then use the combo updater again ( http://support.apple.com/kb/DL959 ).

Still no joy, take it to an Apple Store and ask staff there for assistance.

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Answer 2

Dec 31, 2009 11:16 AM in response to enb14

I have just the same issues with my Uni-Body Macbook, and am about to try KTs solutions.

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Answer 3

Dec 31, 2009 11:27 AM in response to David Bedford

Seems to have worked....been switch users like mad.. and all ok...

Cheers KT and a Happy New Year

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Answer 4

Toxman

Level 1

0 points

Feb 23, 2010 5:28 AM in response to David Bedford

I'm getting a similar issue, however the screen is solid light blue...

I'm logged in, my Mrs selects her account from the Fast User Switch menu, the screen goes blue and there's no further response. The mouse still operates, but it looks like the keyboard loses the connection, as the caps lock key no longer lights when pressed.

I've left the machine sitting for a while, but it doesn't come back and the only way to resolve it, is to power down and restart.

From memory, I was running:

Parallels (with a Windows XP session active)
Aperture 3 Demo
Mail
Safari
Tweetie
iChat
EyeTV

I'll try to go through each app individually and see if I can reproduce.

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