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10.6 users can't log in to Snow Leopard Server

I've recently upgraded my XServe to OS X Server 10.6.2 via a clean install. I also (prematurely, as it turns out) distributed a 10.6.2 NetRestore workstation image created by System Image Utility from a workstation to several lab machines.

The problem is that users on the 10.6.2 machines (which have all been set via Directory Utility to point correctly at the server) cannot log in. Their passwords appear to be recognized, but they cannot log in as "logging in to the account failed because of an error."

Users on workstations running 10.4.11 can log in without difficulty.

Any suggestions?

Xserve 2.8 GHz single quad-core Xeon, Mac OS X (10.6.2)

Posted on Nov 24, 2009 11:09 AM

Reply
17 replies

Dec 8, 2009 12:21 PM in response to Robert Best

Same thing here although I upgraded verses clean install. Seems to be random. Password Service log shows authentication succeeded but still does not log them in to network homes. Restarting the server will allow those who can't login to then be able to, but then others will not be able to. Cannot connect directly to shares either with username and password in finder of another computer. Get connection failed message. Often shutting client workstation down and then restarting will allow them to log in, but not always. Very strange behavior.

Feb 23, 2010 1:08 AM in response to kd4ttc

I am having the same issue (see my other post here http://discussions.apple.com/message.jspa?messageID=11102515#11102515).

Tomorrow I will try to remove all Kerberos and SSL in any type of authentication. I hope this will work!
There are a lot of people reporting these errors.
I wonder if ANYONE has this working correctly.
If they do, I wish that they would just take the time to post a note that they have it working. At least if would let me know this it is possible.
Does anyone know someone or some organization that has this working? Let me know!
Thanks everyone 🙂

Feb 23, 2010 2:54 PM in response to ndutyme

I am an idiot 🙂
I'm almost ashamed to say that I found out what was keeping my other accounts from logging in.
On this particular Mac OS X client, during testing, I had set the setting System Preferences>Accounts>Login Options>Allow network users to log in at login window>Options>Only these network users: testuser1

Wow!

At least everything is working now 🙂

Mar 4, 2010 9:07 AM in response to joekarlnebraska

I resolved this by logging into the workstation using the local admin account and changed the LOGIN OPTIONS setting mentioned above. Certainly you still have a local admin account still on your machine that you could use. Even if you don't know the password, you can reset the admin password using a Mac OS X install disc or one of the methods here

Jun 2, 2010 9:02 AM in response to Robert Best

For my two cents worth,.. I'm seeing exactly the same problem.

If any of you guys/gals have solved this one, please post a summary here 🙂

In case it helps,
besides the similar behavior, as posted by Robert (msg: 'logging in to the account failed because of an error'), I can add the following observation:

If I am logged into a client machine as administrator, and I open a terminal window,
and then do:> +ssh localhost -l snoopy+
I do get asked the password
I am successfully logged in, but with no home directory
I read the error message:

+Could not chdir to home directory /Network/Servers/cbserver1.heidihills.ch/Volumes/group1/users/snoopy: No such file or directory+


On that client machine, in the syslog, I read the following:

+edu.mit.Kerberos.CCacheServer[13178]: launchctl start error: No such process+
+sshd[13341]: afp home directory mount failed in theEnumerator->Mount in AFP_Mount: status = Unknown error: -5000+
+edu.mit.Kerberos.CCacheServer[13178]: launchctl start error: No such process+


and on the AFP server where the home directories lie... I read, in the AFP access logs:

+128.178.107.77 Login snoopy 0 0 0+
+128.178.107.77 Logout snoopy 0 0 0+

Message was edited by: DrKdev

Message was edited by: DrKdev

Jun 15, 2010 12:58 AM in response to DrKdev

My problem has gone away... for the moment.

This may have been provoked by the fact that I completely erased the local (to the client mac) user folder /Users/snoopy and removed the account from the local client. The next time I tried logging, the portable home directory process proceeded as expected.

This is still causing me grief with a double-mount on server2 (see this thread: http://discussions.info.apple.com/thread.jspa?messageID=11480976&#11480976 ) but at least my users can now log in no problem... on the clients.. so this problem is solved.

cheers,
shawn

Jul 2, 2010 10:52 AM in response to DrKdev

I have checked all settings per the issues with the comments from above. Everything looks fine. I just cannot log into the network from a client machine. I type the user name and password, but it acts as if the password is incorrect which it is not. All machines are current with 10.6.4. I am new to Apple servers so I would not begin to know what log to check to give me a hint as to what might be going on.

I removed one client from the network with the log in options and the client and network saw each other and looked like they were successfully bound. However, I get the same login issue. Am I just doing something wrong or is this an issue with 10.6.4? It was working before with older versions of 10.6

Please help....

Message was edited by: advantageTechy

10.6 users can't log in to Snow Leopard Server

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