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  • derekfromwishaw Level 1 Level 1 (0 points)

    No problem Leo,

     

    Just a thought.  If you've recently bought an imac then you'll have the one of the models that they're currently advertising the fact that they're so quiet 'you hardly know it’s on' in the apple store website (see the link below).  However, you obviously know it's on as, if it's like mine, it'll sound like a coffee perculator in the corner of your room?  Or someone with a hungry stomach? I have the model before this one so I wasn't sure if the grumbling issue applied to the very new models.

     

    If this is the case, then you could send a complaint to the same people that apple recently got into bother with by advertising the new ipad as 4G when in fact the places like the UK and Australia don't even have 4G and, even when they do, the ipad's 4G function will be incompatible with this anyway.  So, apple have been forced to stop advertising the ipad as a 4G device.  You'd need to do some reseach to find the name of the organisation but I'm sure you'd get this online very easily.  I think in the UK it was The Advertising Standards  Authority (ASA).

     

    Might not get anywhere but could be worth a try.

     

    Cheers,

     

    Derek.

     

     

     

     

     

    http://www.apple.com/uk/imac/design.html

  • LEO_AROUCA Level 1 Level 1 (0 points)

    Hey Derek,

     

    Thanks again mate, well observed. I have got the number of the Apple technical assistance here in Australia, I will give them a ring a complain, in Australia its the ACCC.

    But I don't know if you saw the asterisk after the phrase, according to Standards, really sneaky.

     

    Cheers,

    Leo

  • derekfromwishaw Level 1 Level 1 (0 points)

    Cheers Leo,

     

    If you have any success with your complaint you can let us all know through this forum. 

     

    Derek.

  • DizzyDown Level 1 Level 1 (10 points)

    Hi all.. I almost got used with a sound of my 2 Tb HDD in iMac.. Weird thing it has almost no grumbling but mostly humming sound, which changes when the disk is getting hotter - actually the tone becomes less annoying. I still have a plan to replace it but I don't trust the repair services - last time it ended up with some dust under my glass and that was the only change they made, ie no help at all.

  • derekfromwishaw Level 1 Level 1 (0 points)

    OK everyone.

     

    Here is an example of what we have been complaining about for years.

     

    I was recently asked to do a simpe youtube video on how to use a music website.  Please ignore my Scottish accent and the video content, it was a very, vey rough and initial attempt.

     

    However, can you hear the grumbling getting in the way of the presentation?

     

    This is what we have all been complaining to apple for so, so long.

     

    Derek

     

    Link  -

    http://www.youtube.com/watch?v=9ZAPGPnFI90&feature=plcp

  • 5-string-cello Level 1 Level 1 (0 points)

    Finally got my constantly grumbling harddrive to sit quietly (cease the constant  seeking/writing noise) after logging out from iCloud! (Relogged in - noise problem returned, so now have left iCloud logged off.)

    Now, apart from just an occasional very soft brief seek/write grumble from the hard drive, between times I have a completely quiet machine (i7 iMac, 11,1 late 2009), Lion, 1TB seagate ST31000528ASQ rev AP24).

     

    I don't know why logging out from iCloud has completely fixed the constant and loud disk thrashing/churning/grumbling noise and will need to leave that to the more clever brains.

     

    Best regards,

    C

  • Messinick Level 1 Level 1 (0 points)

    Hi All,

     

    I bought my 27 iMac a month ago and after a month I started to hear the clicking sound from hard disk, I took it to service cneter and they sent it back to me with the status: "nothing wrong with machine ahrdwares and it's normal operational sound!"

     

    should I accept this???? this is not really what I wanted to ehar from apple! but seems that I should live with the sound?! this might annoy me for a while and can get used to it...but I really don't know what to do? should I ask them to change the mac for me?

     

    any idea folks?

  • derekfromwishaw Level 1 Level 1 (0 points)

    Hi there,

     

    Sorry for not posting this reply sooner - I've been on holiday. 

     

    I'm afraid this is exacly the same issue as me and, like me, you'll have to live with it although it's completely unacceptable that this is the case.

     

    Could you place a post if you manage to get it sorted?

     

    Regards,

     

    Derek.

  • Messinick Level 1 Level 1 (0 points)

    Hi Derek,

    I will post the reply soon! I'm going through a smooth escalation via the Premium Reseller and their managers!

     

    I will let you know for sure.

     

    cheers,

    M

  • Acetone. Level 1 Level 1 (35 points)

    I too have this very anonying issue, and as I work in a VERY quite enviroment it's really does get on my nerves.

    As this has gone on for years without Apple doing anything about it, I now thinks it's just a way to sell more SSD when people get so fed-up with it they upgrade.

  • John Allen2 Level 1 Level 1 (35 points)

    I have a 27" iMac from 2010 and it seems to be making the grinding noise more then it did in the past. The hard drive is: ST31000528AS.

     

    I'm going to turn off the indexing of my entire hard drive from the Spotlight settings and see if that helps.

  • t Of SaNiTy !!! Level 1 Level 1 (0 points)

    John, did that work?  I noticed the same thing today. it's quite loud. I did notice it going away when I shut down iTunes. I couldn't find anything running in the background.  Wondering if it's the iCloud or match process.  Anyway, did you find a solution on your end? Thanks

  • John Allen2 Level 1 Level 1 (35 points)

    No, turning off indexing did not help.

     

    I guess the drive must be naturally noisy and has been getting worse as it gets older?  I guess I'll give up trying to find a solution and eventually just replace the drive with a SSD drive.

  • t Of SaNiTy !!! Level 1 Level 1 (0 points)

    i have mine for two years and everything was great until this evening. As I mentioned I closed my iTunes, which has iTunes Match enabled, and nothing but quiet for the last hour.  Also, I am in the process of erasing free space and have tons of apps running without that annoying sound now that iTunes is closed.

  • minutes Level 1 Level 1 (0 points)

    Hello -

    I got my first iMac 27" i5 a few days ago and am a little worried about the noises ist generates. I would like to know if this is something I should/should not worry about. Description:

    A clicking sound every couple of seconds, sometimes several times per second, sounds like access to HDD, not audible during sleep mode

    a humming which is modulated ith a regular frequency of about 2Hz (difference frequency), about as loud as a regular Dell laptop fan in standby mode, meaning audible but not too loud.

    According to various comments found after googling "iMac 27 noise" I can choose from regarding 1) to be normal up to a certain degree, but 2) to be worrisome since it could be the HDD off-center, thereby causing increased wear-and-tear over the course of the HDD lifetime

     

    I also am surprised that my iMac, although purchased just 4 days ago (end of September 2012) says in its information "about this iMac": middle of 2011, and the HDD is one of the notorious Seagate, model # ST31000528AS, however, it is not eligible for the Apple exchange program.

     

    Hardware testing reveals "no trouble", however, I am having difficulties starting the extended hardware check because the iMac doesn't recognize my bluetooth mouse when I do the D after pressing the power button, and the check box for the extended hardware check can't be accessed with the keyboard keys (or I don't know how).

     

    I appreciate any information that would help me to evaluate the situation. I am definitely disappointed though in these weaknesses - there seem to be iMacs out there which are "dead silent" and working, but mine isn't one of those.

     

    Thank you!

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