Previous 1 2 Next 24 Replies Latest reply: Jan 4, 2010 1:08 PM by brucelucier
GuyWalksIntoABar Level 1 Level 1 (0 points)
Is anybody else having the same issue with Safari this morning?

macbook, Mac OS X (10.5.3)
  • Keapa Level 1 Level 1 (0 points)
    My safari froze yesterday, i cant do anything with it anymore! I cant even close it!! Any help???
  • GuyWalksIntoABar Level 1 Level 1 (0 points)
    If you can't close it, did you try forcing Safari to quit? Press the Apple and Option keys, together with the esc key that's in the upper left hand corner (if you have a Mac). A window should pop up allowing you to force quit Safari.
  • Klaus1 Level 8 Level 8 (45,390 points)
    Even though you don't say what version of Safari you have (and it can't be 4.0.4 as you are only on 10.5.3), the following should work:

    (First, if yours is an Intel Mac, check that Safari is not running in Rosetta, which is enough to slow it to a crawl. If you are running Snow Leopard, run Safari in 32 bit not 64 bit.)

    Do you have enough RAM? Less than 1GB can cause slowness. Is your hard drive too full? Less than 15%, or 15GB, of free space can also cause slowness.

    Adding DNS codes to your Network Settings, should gives good results in terms of speed-up as well as added security:

    Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:

    208.67.222.222
    208.67.220.220

    (You can also enter them if you click on Advanced and then DNS)

    (An explanation of why that is both safe and a good idea can be read here: http://www.labnol.org/internet/tools/opendsn-what-is-opendns-why-required-2/2587 /

    Open DNS also provides an anti-phishing feature: http://www.opendns.com/solutions/homenetwork/anti-phishing/ )

    Wikipedia also has an interesting article about Open DNS:

    http://en.wikipedia.org/wiki/OpenDNS

    Whilst in System Preferences/Network you should also turn off 'IPv6' in your preference pane, as otherwise you may not get the full speed benefit (the DNS resolver will default to making SRV queries). If you want to know what IPv6 is:

    This is Apple's guidance on iPv6:

    http://docs.info.apple.com/article.html?path=Mac/10.5/en/8708.html

    Click on Apply Now and close the window.

    Restart Safari, and repair permissions.

    If that didn't do it, then try this as well:

    Empty Safari's cache (from the Safari menu), then close Safari.

    Go to Home/Library/Safari and delete the following files:

    form values
    download.plist

    Then go to Home/Library/Preferences and delete

    com.apple.Safari.plist

    Repair permissions (in Disk Utility).

    Start up Safari again, and things should have improved.
  • brucelucier Level 1 Level 1 (0 points)
    Klaus1 wrote:
    Even though you don't say what version of Safari you have (and it can't be 4.0.4 as you are only on 10.5.3), the following should work:

    (First, if yours is an Intel Mac, check that Safari is not running in Rosetta, which is enough to slow it to a crawl. If you are running Snow Leopard, run Safari in 32 bit not 64 bit.)


    1. I'm running OS 10.4.11 and Safari 4.0.4. It dogs out the computer, especially when logging into sites.

    2. I tried deleting the files you mentioned, no help. I also trashed the Safari program and downloaded a new copy, but the installer package needs OS 10.5 (I guess Software Update has a different setup), so I pulled the old copy out of the trash and reused it.

    3. How would I know if it's running in Rosetta?
  • Klaus1 Level 8 Level 8 (45,390 points)
    but the installer package needs OS 10.5

    You probably downloaded the wrong version. You need the version for Tiger.
  • JAVA4ALL Level 1 Level 1 (0 points)
    Re the comments to "... what version of Safari you have (and it can't be 4.0.4 as you are only on 10.5.3)...."

    I run a Powerbook G4, 12" aluminium, Mac OS X 10.4.11, =with= Safari 4.0.4 (4531.21.10) and a variety of extensions, including Google Gears. I've run Safari 4 since its first day of release in beta, albeit with tweaks to terminal during the beta. Since S4's formal release, I haven't experienced any issues with log/in or load/in speeds that significantly differed from a majority of other Safari 4 users or that couldn't be routinely tweaked.

    BTW, I'm also a sandbox/alpha tester and widget developer for Google and frankly, there isn't much I can't do with my sys.

    :::I'm just sayin'......
  • Jeffrey Roseberry Level 1 Level 1 (0 points)
    I have a MB Pro Intel chip 2.53 gig running 10.5.8 and ever since the recent update from Apple Safari and Firefox both freeze repeatedly and hang up loading sites. I have to Force quite them because the apps are not responding. Any ideas?
  • landi2009 Level 1 Level 1 (0 points)
    I'm running Safari 4 in a new MacBook core2, 2GB, Snow Leopard. And since the very first time I opened safari it not worked right, often freezing and I must force it to quit!
    What I'm supposed to do and fix this problem?
  • Carol Hammal Level 1 Level 1 (25 points)
    I'm having the exact same problem since yesterday morning for some reason. I haven't changed anything in the computer for this to happen.

    Tried uninstalling and re-installing. No help.
  • Roger Rodrigues Level 1 Level 1 (70 points)
    I had the same problem, slow, crashes. It was a dropbox contextual plug-in that was causing a problem.Removed it an d no problems now.
  • Jeffrey Roseberry Level 1 Level 1 (0 points)
    I don't think I have added any plugins. Where do I look for them?
  • mikegoldnj Level 1 Level 1 (75 points)
    Same problems here. Started off a couple of days ago as just an extreme slowness problem. Now, Safari and to some extent Firefox, keep freezing up and I have to Force Quit.

    Browsers are virtually unusable. Tried all the above troubleshooting.
  • kcnow Level 1 Level 1 (0 points)
    As I just posted in another thread, I too am having the same issue. I'm running OS 10.6.2 and Safari 4.0.4

    I have not downloaded anything off the internet, installed any new software nor changed a single preference on my computer. This makes absolutely no sense.

    Safari doesn't respond upon launch. It freezes for an undetermined length of time. I've had to force quit it more times than I can count.
  • Jeffrey Roseberry Level 1 Level 1 (0 points)
    I hope Apple is monitoring this thread because I think there is a serious problem not with Safari but with the OS. It affects Firefox as well. It started for me after the last software update downloaded which I did not restart to activate for a few days. At that point his started.
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