ITunes Libraryitl. cannot be read because it was created by a new version

Question

ITunes Libraryitl. cannot be read because it was created by a new version

Hi,

I just updated to the new version 9 and after that I had a different error message when I opened i Tunes, saying "burner or burn software not found" or something like that, so I uninstalled ITunes and Bonjour and a few other programs that are needed for i Tunes... (i found this in the i Tunes support) and then re-installed i Tunes and now it won't open at all and says that the i Tunes Library.itl cannot be read because it was created by a newer version of i Tunes. Please help! I am not tech savvy whatsoever. 😟 Any help is much appreciated.

Thanks,
Natalie

hp pavilion notebook, Windows XP, 64 bit

Posted on Nov 25, 2009 7:08 PM

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Answer 1

b noir

Level 9

72,324 points

Nov 26, 2009 6:50 AM in response to Community User

Doublechecking something before proceeding, natalie. Did you reinstall your older version of iTunes?

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Answer 2

Nov 26, 2009 8:17 AM in response to b noir

B Noir,

No I did not install the older version, I reinstalled the new version.

Also, upon starting my computer this morning it says: "AppleSyncNotifier.exe entry point not found The procedure entry point KCFStreamSocketSecurityLevelNegotiatedSSL could not be located in the dynamic link.

Thanks again for any help! 🙂

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Answer 3

b noir

Level 9

72,324 points

Nov 26, 2009 10:48 AM in response to Community User

Okay ... doublechecking something else. Is that a 64-bit version of XP you're running? (Rather than Vista or 7?)

(If that is XP and you are 64-bit ... we'd probably better try getting you back to your previous version of iTunes. iTunes isn't supported on 64-bit XP, and later versions of iTunes are probably less and less likely to run, even if you had your previous version of iTunes running reasonably well.)

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Answer 4

Nov 26, 2009 7:29 PM in response to b noir

okay, i reinstalled everything all over and now iTunes opens but when I try to burn a CD it says this: "disc burner or software not found "

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Answer 5

Nov 26, 2009 7:31 PM in response to Community User

yes I am running a AMD Turion 64 Mobile Processor, (I'm guessing that's the same as 64 bit?) and running Windows XP Professional

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Answer 6

Nov 26, 2009 7:34 PM in response to b noir

I am running an AMD Turion 64 Mobile Processor, (is that the same as 64 bit? i'm guessing it is) and have Microsoft Windows XP Professional. How do I get a previous version and what version do you suggest? THANKS a bunch!!! 🙂

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Answer 7

b noir

Level 9

72,324 points

Nov 26, 2009 7:52 PM in response to Community User

Okay. Try heading to GEARSoft and getting a standalone version of the GEAR drivers that iTunes uses for burning:

http://www.gearsoftware.com/support/drivers.php

EDIT ... some material removed from reply after reading a further post and deciding that the material could be misleading/confused.

Message was edited by: b noir

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Answer 8

Nov 26, 2009 7:56 PM in response to b noir

hmmm i reinstalled the new version of iTunes 9 and that will open but the it says disc burner or burner software not found. i also reinstalled the new versions of quicktime and safari. don't you think that it should work then? obviously, i'm not tech savvy whatsoever. you seem to know what you're talking about.

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Answer 9

b noir

Level 9

72,324 points

Nov 26, 2009 7:57 PM in response to Community User

yes I am running a AMD Turion 64 Mobile Processor, (I'm guessing that's the same as 64 bit?) and running Windows XP Professional

Sorry about the confusion natalie, I didn't see this until after I posted the previous reply. (I got called away for some minutes in the course of making the post.)

To doublecheck whether or not you've got a 64-bit version of Windows, right-click on "My Computer", and click the "General" tab.

What does it say in there?

For example, on my 32-bit version of XP Pro, it says:

Microsoft Windows XP
Professional
Version 2002
Service Pack 3

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Answer 10

Nov 26, 2009 8:00 PM in response to b noir

ya mine says the same as yours

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Answer 11

Nov 26, 2009 8:04 PM in response to b noir

I'm reading what it says on my computer: AMD Turion 64 Mobile Processor ML-32 with PowerNow

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Answer 12

Katrina S.

Level 7

24,131 points

Nov 27, 2009 1:12 AM in response to Community User

natalie, Looks like b noir is helping with the CD issue.
+i Tunes Library.itl cannot be read because it was created by a newer version of i Tunes+

that happens for some reason to quite a few folks when they upgrade to a newer version.
itunes has some sort of bug and reports this false error about a newer version...it must not have converted your library correctly during the upgrade.

Follow the directions from this article about getting an ITL file from the *Previous iTunes Libraries* folder.
http://support.apple.com/kb/TS1967

I realize the article's title mentions some other problem, but those exact steps have solved the issue you're seeing for quite a few other folks.

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Answer 13

b noir

Level 9

72,324 points

Nov 28, 2009 11:26 AM in response to Katrina S.

Thanks for the help, K!

(I got a bit burned out over the weekend, and have also been a bit confused in this topic as to whether natalie had a 64-bit or 32-bit XP Pro ... hence the slightly weird digressions about *rolling back* to an earlier versions of iTunes. Pretty sure now natalie actually has a 32-bit version of XP on board. Now I think you're absolutely right about it being one of those faulty upgrade experiences producing that message. In the past, I've often been able to get folks past it just by attempting the update again ... I think natalie's been able to do that. Will try to get back to this one in a day or so, after I've worked through my reply-notification backlog, and try to see if natalie's CD diagnostics cast any further light on the "Disk burner ..." message.)

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