13 Replies Latest reply: Nov 28, 2009 11:26 AM by b noir
natalieclark81 Level 1 Level 1 (0 points)

I just updated to the new version 9 and after that I had a different error message when I opened i Tunes, saying "burner or burn software not found" or something like that, so I uninstalled ITunes and Bonjour and a few other programs that are needed for i Tunes... (i found this in the i Tunes support) and then re-installed i Tunes and now it won't open at all and says that the i Tunes Library.itl cannot be read because it was created by a newer version of i Tunes. Please help! I am not tech savvy whatsoever. Any help is much appreciated.


hp pavilion notebook, Windows XP, 64 bit