80050 Views 8 Replies Latest reply: Apr 20, 2010 6:11 PM by ORASCA
Hello Mr. Pretzle,
Have you a had a chance to work through every one of the troubleshooting solutions provided in this Apple support document? If not, it would at least be a good place to start.
I have this problem with several versions of iPods nano. They are mounted on the desktop but don't show up in iTunes. Interestingly, the iTunes window comes to the front, so it thinks something should be happening -- like showing the iPod in its sidebar list -- but it's not happening.
I have found the following works:
Plug in the iPod
When iTunes is launched with the insertion of the iPod, it seems to show up in the list but not when iTunes is already open.
The same thing is happening with mine. Except it won't just not show up in iTunes it won't show up at all! Not in "My Computer" or even Device Manager (like the troubleshooter says) They say to check out the status of USB Mass Storage or iPod but since my computer doesn't recognize that anything has been plugged into it I can't do that! Anybody have any idea what's up?
I need a fix too. article http://support.apple.com/kb/ht1363 does not work.
I have un-installed and re-installed everything for Apple. Still no connection.
Single ding when connected to the computer, but no drive and no connection to iTunes. This started happening after the latest iTunes update.
This needs a FIX!!!