5 Replies Latest reply: Oct 24, 2005 12:26 AM by Donald Morgan
gnash Level 1 Level 1 (5 points)
I have read the posts of the post-update problems people are having, and I am wondering if I have the same thing.

My wireless stopped working a few days ago and I pulled apart my network trying to figure out why. With a direct connection to cable modem, the ethernet (WAN) port works fine. Wireless does not HOWEVER I can still connect to the Airport Extreme administratively.

Is this a symptom of the update or do I have another problem?

Thanks in advance,

  • p Nicholas k Level 2 Level 2 (205 points)
    I have the same problem, it started on Sunday the 14th.

    I am currently connected directly to my DSL modem via the ethernet cord. When I plug it into the airport, I have full signal and communication between the airport and my computer, but the airport is searching for the PPPoE host. The airport admin utility says that there is not anything connected to my WAN.

    Please help, I need wireless connectivity!!
  • Spice Weasel Level 1 Level 1 (15 points)
    Hey Guys,

    Me too. I just bought the thing and have been unable to get the thing working at all..
    At first I thought I was just being thick, but then realised that it was indeed set up correctly, but didn't work.

    I am running a Netgear DM602 in Modem Only mode.. A new Airport Express (updated firmware) Tiger 10.4.2
    I can post this now and get internet access with the ethernet cable running fro my modem to the iBook, but when it's plugged into the Airport Express I get the green light saying it's all working fine.. but no internet access.
    I can connect to the Airport Express fine using the Admin utility etc.. but on the status bar at the top it just reads "Searching for PPPoE host.." and never finds it.

    Really getting frustrated now. Can someone help please?


  • Carlo TD Level 3 Level 3 (550 points)
    try reinstalling it using the set up assitant in the utilities folder
  • Donald Morgan Level 6 Level 6 (12,770 points)
    Just, a note of interest.
    Sometimes this problem will occur, the best way I have found to fix it is start by shutting down your computer.
    Next turn of your Airport Extreme Base and pull the Power Adapter.. Next turn off Your ISP's Modem and unplug the power adapter from it as well.
    Now comes the hardest part. Don't touch anything for at least 5 minutes.
    1st plug in and start your Internet Service Providers Modem.
    It will take a couple of minutes to let it reaquire the lights (normally 3).
    Next plug back in your Airport Extreme Base and make sure that you are plugged in to the Port on the back with the circle of dots to your ISP's Modem..Again let it aquire the lights on it as well, it will take a minute or two..
    Now you can start your computer and it should automaticly see your Wireless Network.. If need be you can use Airport Admin and Airport Setup Assistant, If you are using the Extreme Base it should see it and allow you to connect...Hope this helps...Don
  • Duane Level 10 Level 10 (117,950 points)
    If your ISP requires PPPoE, you need to enable PPPoE in the AirPort Express and disable PPPoE in your Mac.