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itunes problems

5001 Views 31 Replies Latest reply: Dec 10, 2009 11:43 AM by trdorsey RSS
  • nwacen Calculating status...
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    Nov 27, 2009 7:11 PM (in response to taylorswift13fan)
    I too am having problems buying music. Whenever I click "buy", it takes a long time to access the download, then an error message pops up saying "We could not complete your iTunes request. The network connection was terminated unexpectedly. Make sure your network connection is active and try again".

    This is SOOO ANNOYYIING!!! I want my music, and I want it now! Please resolve this iTunes...!!
    HP dv6000, Windows Vista
  • images63 Calculating status...
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    Nov 27, 2009 7:13 PM (in response to taylorswift13fan)
    I can't access the store either! I have tried all sorts of the 'fixes' and nothing is working. Is this temporary or is it caused by the iTunes 9 update?
    Gateway, Windows XP
  • itsbrandynicole Calculating status...
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    Nov 27, 2009 7:15 PM (in response to taylorswift13fan)
    Nope, you are not alone. Been having the same issue for a few hours now. My husband is checking his now... stay tuned...
    VAIO, Windows Vista
  • Enfamy Calculating status...
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    Nov 27, 2009 7:17 PM (in response to taylorswift13fan)
    i hope these guys have it up by the morning, i have a competition tomorrow and if i don't have this song i will go ape shiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
  • MarketingGT Calculating status...
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    Nov 27, 2009 7:20 PM (in response to taylorswift13fan)
    same thing happening to me on the computer and on the iphone.

    Bummer...
    Dell, Windows XP Pro
  • spartan accounting Calculating status...
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    Nov 27, 2009 7:22 PM (in response to Enfamy)
    i was about to say...
    i just bought the ipod touch. my first ipod, and i reinstalled itunes twice. then i noticed i cant sign into the store even off of the ipod.

    thats not exactly the best first impression.
    Thinkpad, Windows 7
  • dpbjinc Calculating status...
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    Nov 27, 2009 7:26 PM (in response to taylorswift13fan)
    Confirmed with Wireshark; it's a problem on the other end. The server at 17.152.17.80 is completing the TCP handshake, but it's not responding to the SSL Hello messages. Also, it is not responding to any pings. It must be Black Friday.
    Sony VAIO, Windows Vista
  • rjacobra Calculating status...
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    Nov 27, 2009 7:28 PM (in response to DizzyDitto)
    Same here NorCal...
    Windows XP Pro
  • nwacen Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 27, 2009 7:28 PM (in response to taylorswift13fan)
    Screw this, I'm going to Rhapsody! iTunes needs to get there act together, as this seems to happen WAY too frequently...
    HP dv6000, Windows Vista
  • Jtodd27 Calculating status...
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    Nov 27, 2009 7:29 PM (in response to dpbjinc)
    Still having this issue.. Same as everyone else... Anyone have any word of a statement from Apple??
  • rish1121 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 27, 2009 7:33 PM (in response to taylorswift13fan)
    Well I'm not ecstatic that I can't purchase anything right now, but I'm sure glad that it's not just me.

    Hopefully Apple fixes it soon!
  • dpbjinc Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 27, 2009 7:35 PM (in response to taylorswift13fan)
    Looks like it's back up now.
    Sony VAIO, Windows Vista
  • j2nh Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 27, 2009 7:39 PM (in response to DizzyDitto)
    9:39 PM Central 11-27-09.
    iTunes just came back up.
    G5, 17" mbp, 15"mbp, Mac OS X (10.6.2)
  • Grandison307 Calculating status...
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    Nov 27, 2009 7:40 PM (in response to taylorswift13fan)
    I am having the same issues!
    gateway, Windows Vista

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