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"This computer is already authorized" but still won't play

I downloaded some songs from the iTunes Music Store awhile ago. However, since I switched to a new Mac and transferred my library over the songs which I purchased from the iTunes music store won't play. I get a message asking me to authorize, so I type in my ID and password, then it says that it's already authorized on this computer, but still won't play. They still play on my iPod, though. Any way to fix this?

MacBook, Mac OS X (10.5.8)

Posted on Nov 30, 2009 11:08 AM

Reply
12 replies

Dec 2, 2009 9:11 AM in response to mlivingston

I am having the same problem. Ever since I upgraded to Snow Leopard I have not been able to sync anything that need authorization to my iphone. I too get a constant loop of asking for authorization and replies that say this computer is already authorized.

I even went and authorized 5 computers on my iTunes account and then used the deauthorize all computers. That cleared out all computers that were on my account; however it did not work. HELP!!!

Dec 4, 2009 7:10 PM in response to mlivingston

I am having same problem - I only have 3 authorized computers. The old computer it keeps wanting to loop back to (every time I try to play a song and sign in with the 'newer' computer and password that it seems to recognize as legitimate) is from years ago and I no longer no the password . . . worse still I cant have it email me the password b/c that email address is also long gone.

I tried the uninstall the itunes and reinstall it approach - no luck.

If someone can pls advise on this Id be most grateful - I'm a real imbecile on the computer but really cant seem to figure this one out . . .

Feb 23, 2010 7:36 PM in response to mlivingston

I was having the same problem - and tried everything suggested above and by an apple rep. There were approximately 70 songs in my library that would not play despite the message "the computer is already authorized". By chance I tried to authorize another song. The other song I tried was bought from another account - I have two; one from the US (I lived there when I opened my account) and one from Canada where I currently live. After I authorized my American account ALL of my songs played on my computer.

Not sure if it's a multiple account issue or a geographic/account issue. Regardless I hope it helps.

Apr 8, 2010 5:04 AM in response to mlivingston

I had this problem and tried every possible solution I could find on the internet, but nothing worked. I ended up uninstalling iTunes altogether (following the instructions found at http://support.apple.com/kb/ht1224 - though I stopped after step 13), reinstalling the same version of iTunes, and now everything seems back to normal. Hope that helps.

"This computer is already authorized" but still won't play

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