Ebay does not display properly

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Level 5

6,207 points

Ebay does not display properly

Hi all.

Nearly all listings I browse in ebay has an additional frame in it so you have to scroll left right within the listing itself. I thought wrongly that it was poorly put together listings.

Tonight I did my own listing in garagesale and stuck it up there and its displaying the same issue. And in all the other browsers I have tried it looks totally fine.

Any ideas how I can fix this in safari?

Intel iMac 24inch, macbook, mini intel, Mac OS X (10.5.2), Maxed up baby

Posted on Nov 30, 2009 12:16 PM

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Answer 1

Nov 30, 2009 7:26 PM in response to Gary i

HI Gary,

This is most likley an eBay issue but since you are running Mac OS X (10.5.2) updating your system software might help. The current Leopard Mac OS X is 10.5.8. And from the Menu Bar in Safari, click Safari/About Safari. You need to be running the current version which is 4.0.4. Running Software Updates should get you up to speed.

Always repair disk permissions after an update...

Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.

And try maintenance...

From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...

From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.

If Safari unexpectedly quits, it could be a 3rd party plugins causing the problem. Go to ~/Library/Internet Plugins. Move any 3rd party plugins to the Trash and restart your Mac.

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Answer 2

Gary i Author

Level 5

6,207 points

Dec 4, 2009 9:13 AM in response to Carolyn Samit

Ah sorry need to update my info I am on snowleopard 6.2

It might be an ebay issue but does not present on any other browser, so I am inclined to point the finger at safari. I notice others here are having similar issues so I will have to stick with another browser when using ebay.

Thanks anyway.

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Answer 3

Dec 4, 2009 9:34 AM in response to Gary i

Hi Gary,

I'm looking at the same listing in Firefox (v3.5.5) and Safari (v 4.0.4) and they are identical. Would you post a screenshot of how a listing looks on your computer using Safari so I can get a better idea of the problem you are noticing? Thanks.

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Answer 4

Gary i Author

Level 5

6,207 points

Dec 4, 2009 11:21 AM in response to Hawaiian_Starman

www.garethirwin.ukfsn.org/frame.tiff

Notice the additional frame in the description. This does not appear in other browsers.

On this particular listing its no bother as its not wide, but on other listings because if the errant frame you can miss the entire right side of the listing unless you scroll left and right

Message was edited by: Gary i

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Answer 5

Dec 4, 2009 12:52 PM in response to Gary i

Hi Gary

Now I understand.

I'm using a 24" monitor, so I miss out on the l/r scrolling effect as I have my Safari window pretty wide. If I start to scroll downward on the page past the additional frame, I do notice the extra frame disappears. Do you see the same effect?

Certainly, a problem how Safari is reading the css info from ebay. Send feedback to Apple via the Safari Menu>Report Bugs to Apple. Make sure you include a URL reference. While Apple doesn't respond to these notices, I'm sure resolution of such will be added to the bug list for the next Safari update (whenever that may be).

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Answer 6

Gary i Author

Level 5

6,207 points

Dec 4, 2009 1:31 PM in response to Hawaiian_Starman

Yea I will bang a thing into them.

Although its no doubt to do with page width, I don't suppose that ebay runs at over the width of a macbook so I think that something is getting confused. That being said I seem to be one of only a few with the issue, so who knows.

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Answer 7

Dec 4, 2009 2:54 PM in response to Gary i

Hi Gary

That being said I seem to be one of only a few with the issue, so who knows.

As I mentioned, I'm seeing the same effect on my machine. What's strange is the extra scroll bar to the right disappears after the page is fully rendered. Do you see the same effect on your machine, or does the second scroll bar remain?

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Answer 8

Gary i Author

Level 5

6,207 points

Dec 5, 2009 1:24 AM in response to Hawaiian_Starman

No it stays, to be fair on google chrome you see the bar briefly then it goes once the page is loaded as you say.

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Answer 9

Dec 5, 2009 1:39 AM in response to Gary i

Hi Gary

Open Safari Preferences>Security>Show Cookies. Enter ebay in the spotlight panel. Then, remove those specific cookies. Next, Safari Menu>Empty Cache. Then, try eBay again. See if that helps make the frame disappear after initially appearing.

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