Matshita DVD-R UJ-875: I cannot get it to accept blank DVD and CDs.

Question

Matshita DVD-R UJ-875: I cannot get it to accept blank DVD and CDs.

I have the super-drive Matshita DVD-R UJ-875. I have tried 5 different brands of DVDs they all get spit out. (My Macbook accepts them.) My iMac has some trouble reading a few DVD movie discs, but I eventually get it to go. CDs seem to have no trouble. Just blank DVDs and CDs get spit out. I get one success every about 50 discs to stay in and can burn. I have had the problem when running in Leopard, but not so much so, now I have the problem much more profound after updating to Snow Leopard in September. I switched from PC to Mac because my wife really enjoys video and photo editing on it. She feels very let down that she cannot burn any of her work. I really want to get this fixed. Anyone have any advice? I do have the 3 year warranty, but want to avoid taking it in if possible.

MacBook Pro 2008 + iMac 2008, Mac OS X (10.6)

Posted on Dec 2, 2009 7:49 AM

Reply

Answer 1

Dec 5, 2009 12:41 PM in response to Courtney.Solen

I just finished replacing the optical drive in my 24 inch iMac because of the same exact problem. It would not recognize any CDs but would burn and read DVDs with no problem. A couple people on the Apple forums said this was one of the first signs of impending failure. I don't have Applecare so I did it myself, it was pretty painless because I had printed out a guide from the company I purchased the drive from.

If yours is under warranty I would definitely take it in.

Reply

Answer 2

Dec 9, 2009 12:26 PM in response to new_switcher

new_switcher,

similar problems here on my iMac, looks to be the exact same model i have. mine reads and writes cd's, but spits out blank dvd's and seems to skip over damaged areas on dvd's that look clean to me. problems roughly coincide with my upgrade to Snow Leopard. (i have had no other problems with Snow Leopard, really.)

can you provide more info on replacing your optical drive? such as where you got it, how much it cost, should i attempt to replace it myself, etc. (if you don't mind)

Reply

Answer 3

Jan 2, 2010 11:47 PM in response to Courtney.Solen

Got it replaced, works like a charm.

Reply

Answer 4

grkjben

Level 1

0 points

Jan 12, 2010 3:48 AM in response to new_switcher

hi
what brand of burner did you buy...i need to replace my m-****-a dvd uj-875 asap. had enough of this issue.
thanks

Reply

Answer 5

Jan 18, 2010 8:42 AM in response to Courtney.Solen

I had to take my Imac for a replacement optical drive. These drives must be defective since many have problems with them. My Imac is only 6 months old. They installed a Sony drive that is in the new Imacs.

Reply

Answer 6

bre bro

Level 1

18 points

Mar 7, 2010 11:14 AM in response to hibiscus ro

Having the same problem with my MATSHITA DVD-R UJ-875 drive on my Intel 24" imac. It still reads commercial CD and DVD discs, but for some reason spits out 75% of the CD-R discs I put in and now refuses to burn anything onto any blank CD I put into Itunes (on the few it WILL read to begin with). I suppose I will take it to the local authorized Apple repair shop and wait a few days to get it back. This will be the third time I have had it in since purchasing it in 2008. Once to have the defective hard drive replaced, again to have a defective hard drive fan replaced and now this. On one hand I am very glad I bought that $129 AppleCare, but on the other, I am tired of dragging this huge thing around and being without it for so long.

Reply