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Sync with Outlook causes duplicate contacts

Hi,

I synced my outlook information to my Iphone 3Gs using ITunes. There are a Couple of problems.
1- My contact information on the IPhone is duplicated between 2 and 5 times for each contact on the IPhone. The contacts in outlook are still unchanged. How can you fix this?
2 - The Tasks and Notes from the IPhone overwrote and deleted all the tasks and notes on my Outlook. I can live with this.

IPhone 3GS, iPhone OS 3.1.2

Posted on Dec 3, 2009 9:43 AM

Reply
4 replies

Dec 31, 2009 9:18 AM in response to Theresa Bracchi

If you did not get this answered yet, I believe I can help. You first create the new contact folder in Outlook with exactly the info/contacts you want. You do this by clicking on 'New' at the top left of your Outlook Contacts screen. Be sure to name the folder, so you know what to look for when you go to iTunes. You can select the contacts you want from your orig. list and drag them into the new folder. Then in iTunes, (with your phone attached) on the info tab, go first to the Contacts section and make sure you have 'Selected groups' and your new folder checked. Then, at the very bottom of the info tab is the 'advanced' option. Make your selections there and click apply and sync, and you should get what you need. Hope this helps.

Sync with Outlook causes duplicate contacts

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