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When will iTunes V9 be fixed

OK its stopping me buying a lot of things so thanks Apple. But I'd like to know when it will be fixed so I and I think countless others can connect to the iTunes Store.
If you're thinking of upgrading to V9.....Dont do it!

Windows XP

Posted on Dec 4, 2009 8:25 AM

Reply
4 replies

Dec 4, 2009 8:46 AM in response to polydorus

Here is mine. I keep receiving errors 1202 & 9808:

Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Acer Aspire 5610Z
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number

Current user is not an administrator.
The current local date and time is 2009-12-04 08:41:48.
iTunes is not running in safe mode.

Video Display Information

Intel Corporation, Mobile Intel(R) 945 Express Chipset Family
Intel Corporation, Mobile Intel(R) 945 Express Chipset Family


** External Plug-ins Information **

No external plug-ins installed.

iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.

** Network Connectivity Tests **

Network Adapter Information

Adapter Name: {DF054AE6-4A54-4AF5-82B9-7CA8FC010B20}
Description: Atheros AR5007EG Wireless Network Adapter
IP Address: 192.168.1.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Fri Dec 04 07:01:56 2009

Lease Expires: Sat Dec 05 07:01:56 2009

DNS Servers: 66.243.243.101
66.243.243.101
216.227.100.60

Adapter Name: {C34243FB-573D-41A3-B2D8-49BF40B44187}
Description: Broadcom 440x 10/100 Integrated Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969

Lease Expires: Wed Dec 31 16:00:00 1969

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-12-04 08:36:51.

Dec 4, 2009 11:07 AM in response to juiceah

You appear to have secure connection failure.

First make sure that your date/time are correct, including your time zone. Quite a few people find they have their times zone incorrect although the time looks OK.

If that's not it, go to internet options advanced tab and uncheck "Check for server certificate revocation". It should normally be checked but if often seems to cause this problem. You need to restart iTunes for it to take effect.

If that doesn't work, as a bit of a long shot, try this article about something slightly different.
http://support.apple.com/kb/TS1593?viewlocale=en_US


If that doesn't work what security software are you using and have you ever had Norton on your PC EVEN if you have uninsatlled it?

Dec 4, 2009 7:04 PM in response to polydorus

I am on Win 7 64 bit. iTunes and one other program I use could not make a secure connection although I was able to securely connect to online banking, etc. I tried ten different settings I read about in various posts under "Secure Connection." Nothing worked.

What finally worked for me was going into Control Panel, then selecting Internet Properties, then going to the Advanced tab, and then scrolling down to the Security section and unchecking "Check for server certificate revocation*" Note that I undid trusted sites (e.g. no trusted sites needed) and undid all the special Norton IS 2009 firewall settings and everything still worked. This seemed to all start with the updates starting with iTunes rev 9 but I can't be sure as I recently upgraded to Win 7 Premium Home from Vista Ultimate.

Hope it works for you. I will post this in a few other discussions on the same as I have not seen anything before that worked in my case.

Good luck.

When will iTunes V9 be fixed

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