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Cannot restore iPhone - won't connect to iTunes

Hi, I wonder if anyone can help...

My iPhone 3g has recently stopped working. It displays the "connect to iTunes" screen then comes up with a "restore needed" text box ( http://support.apple.com/kb/TS2430)

I have tried to restore it via iTunes but as I have a passcode keypad lock it will not allow me to connect/sync the phone, and the phone does not show up on iTunes.

I've seen some other threads where users have had similar issues but before I give up and have to buy a replacement phone I was hoping to fix this one!

thanks for your help guys 🙂 <3

ps this happened whilst on holiday in cuba - I noticed other people had this problem whilst abroad ... coicidence??

iphone 3g

Posted on Dec 4, 2009 2:55 PM

Reply
3 replies

Dec 4, 2009 4:01 PM in response to frenchie_ami

hey doug..

Think I just answered my own question.

Look at this thread:

http://discussions.apple.com/thread.jspa?messageID=10355816&#10355816

It seems to be working on my phone - however as I've somehow not synced it since april (?!?), I'll have lost sooo much data! BOOO!

Anyway good luck and let me know if you manage to sort it out without restoring factory settings!

Ami

Dec 4, 2009 4:01 PM in response to frenchie_ami

hey doug..

Think I just answered my own question.

Look at this thread:

http://discussions.apple.com/thread.jspa?messageID=10355816&#10355816

It seems to be working on my phone - however as I've somehow not synced it since april (?!?), I'll have lost sooo much data! BOOO!

Anyway good luck and let me know if you manage to sort it out without restoring factory settings!

Ami

Cannot restore iPhone - won't connect to iTunes

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