Cannot delete or change Push Notification Server

Question

Level 3

646 points

Cannot delete or change Push Notification Server

I cannot delete or change Push Notification Server. I must have entered it in wrong because it's not working, but I cannot change it. I get this error message...

"Server cannot be found on the network. Check that the server hostname you've provided is valid or try again later."

Aluminum iMac - 24", Mac OS X (10.6.2), 4GB RAM

Posted on Dec 6, 2009 12:11 PM

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Answer 1

Dec 6, 2009 10:11 PM in response to B. Kennedy

What are you trying to accomplish?

Push notification is, at best, VERY limited in the most recent release. Push email to iPhone, for example, does not work.

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Answer 2

Tim Harris

Level 4

1,481 points

Dec 7, 2009 4:15 AM in response to B. Kennedy

Server cannot be found on the network. Check that the server hostname you've provided is valid or try again later."

What is the hostname of your server and what is the name of the server that push is setup to use (in Server Admin)

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Answer 3

B. Kennedy Author

Level 3

646 points

Dec 7, 2009 7:53 AM in response to Tim Harris

The hostname of the Push server is the same as the server it's on - mail.ourcompany.com

But if Push to the iPhone isn't working then I really don't see any reason to run the service.

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Answer 4

Tim Harris

Level 4

1,481 points

Dec 7, 2009 8:35 AM in response to B. Kennedy

well if mail.ourcompany.com resolves back to you server IP address from the server itself then it should not be a problem. Are there any other errors in the log file?

You can use push with mac desktop applications.

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Answer 5

B. Kennedy Author

Level 3

646 points

Dec 7, 2009 11:12 AM in response to Tim Harris

The log for Push Notification is not reporting any errors, but I still can't remove the server from Mail in Server Admin. I also can't remove it from iCal in Server Admin.

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Answer 6

Dec 8, 2009 6:46 AM in response to B. Kennedy

I'm having the same problem here. For some reason DNS did not start when I configured the server the first time so the DNS name ended up being just "server" instead of "server.mydomain.com"

I restarted DNS and rebooted the server and now it correctly lists the DNS name as "server.mydomain.com", but the push notification server is still listed simply as "server" and that's what's listed under iCal and Email is just "server" and it can't be removed because I can no longer log into the non-existent "server" since it is now "server.mydomain.com"

It's not updating itself and I can't remove and re-add the correct server. Urggh.

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Answer 7

Tim Harris

Level 4

1,481 points

Dec 11, 2009 7:07 AM in response to B. Kennedy

try running changeip command to force an update the settings on the services.

if that does not work, please post the output from *sudo serveradmin settings notification*

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Answer 8

Dec 11, 2009 7:11 AM in response to Tim Harris

I could change the hostname and DNS name just fine, but the push notification server still insisted on staying the same.
I just sucked it up and reinstalled the server. Hadn't set up much yet, so it was no big deal. Rather have it right than fast.
Works just fine now that I set it correctly.

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Answer 9

B. Kennedy Author

Level 3

646 points

Dec 11, 2009 7:37 AM in response to Tim Harris

changeip did not help.

Last login: Fri Dec 11 09:32:23 on console
mycompany:~ administrator$ sudo serveradmin settings notification
Password:
notification:hide-nodes = 1
notification:backend = "sqlite"
notification:dbuser = ""
notification:rhost = "127.0.0.1"
notification:secret = "?[-!FYMFkMe$XR["
notification:sslKeyFile = "/etc/certificates/mycompany.com.14C800606F2ABBFD1D35F69B430D02680B7C1EDE.conca t.pem"
notification:jid = "pubsub"
notification:clusterHostname = ""
notification:clusterNodes = emptyarray
notification:domain = "mail.mycompany.com"
notification:verbose = 0
notification:sslCAFile = "/etc/certificates/mycompany.com.14C800606F2ABBFD1D35F69B430D02680B7C1EDE.chain .pem"
notification:connectAsClient = no
notification:dbname = "/var/db/idavoll"
notification:rport = "5347"
notification:privilegedUsers: arrayindex:0 = " notificationuser"
notification:privilegedUsers: arrayindex:1 = "com.apple.notificationuser"
notification:dbpass = ""
notification:connectToCluster = no
mycompany:~ administrator$

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Answer 10

pterobyte

Level 6

11,098 points

Dec 11, 2009 7:48 AM in response to B. Kennedy

Are you using Server Admin on the server itself (or via ARD)? I found this often to be the only way to reconfigure notification server. Remotely connecting with Server Admin often fails.

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Answer 11

B. Kennedy Author

Level 3

646 points

Dec 11, 2009 7:54 AM in response to pterobyte

I use Screen Sharing to connect to the server on the same local network. I run Server Admin on the same server.

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Answer 12

Tim Harris

Level 4

1,481 points

Dec 11, 2009 8:08 AM in response to B. Kennedy

You have edited the response, making it hard to me to give accurate advice. Subject to that, I note that your server certificate may not match your host name.

Why are you wanting to change the settings since it seems they, as edited, are correct.

If post the unedited output both commands then I may be able to understand the problem.

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Answer 13

B. Kennedy Author

Level 3

646 points

Dec 11, 2009 8:13 AM in response to Tim Harris

Because I'm not sure what critical server information I may be posting publicly. I will check the certificate, but it seems to me that it's a bug that I can't edit, or even delete Push Notification.

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Answer 14

Tim Harris

Level 4

1,481 points

Dec 11, 2009 8:32 AM in response to B. Kennedy

Not a problem, just trying to help. There is not normally anything to hide in publishing your domain name and host name.

The Push Notification service settings needs to match that of the Server hostname. You should not be able to change it. You should be able to 'remove' notification server services from mail and ical screens of the server admin application or you can turn Push Notification off.

If there is a mismatch in the hostname of the server and the hostname in the push server settings then out will have problems, however in your case, it seems they are correct.

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Answer 15

B. Kennedy Author

Level 3

646 points

Dec 11, 2009 8:35 AM in response to Tim Harris

Actually the host is mail.mycompany.com. Push Notification is showing mycompany.com.

This is mismatched, but it doesn't seem that the Push Notification log is throwing up any errors about it.

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