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Internet connection lost after sleep - Ethernet

I have just started using a new router (a Linksys). My problem is that after the iMac comes out of sleep I cannot get an internet connection using ethernet. It is not the router, a PC connected at the same time does not lose its connection and the internet light on the router stays lit.

When I lose the connection I cannot access the router's web page @ 192.168.1.1. The admin login box appears but with a name that relates to a previous router I used. I assume that this is part of the problem.

Any ideas?

iMac, Mac OS X (10.6.2)

Posted on Dec 8, 2009 9:01 AM

Reply
390 replies

Nov 25, 2012 10:46 PM in response to curtisinoc

Curtis:

- choose Apple menu > System Preferences

- select Network preferences

- select your ethernet connection on the left ("Ethernet")

- now use the small gear-wheel at the bottom of the panel to deactivate this service

- click the Apply-Button on the right

- now use the gear-wheel again to activate this service

- click Apply once more


Regards Ric

Nov 26, 2012 2:55 AM in response to speedandfinality

Hi speedandfinality. I think you're suffering a problem that has raised its head since Snow Leopard days. Basically, DNS stops working. Specifically, the mDNSresponder process stops working. Firefox doesn't seem to use this layer in MAC OSX, Safari and Chrome do. Killing mDNSresponder results in it restarting and normal network operation resumes (or you can sometimes just wait a while and it starts working by itself).


I dug around and found http://kyen99.tumblr.com, which mentions this problem for Snow Leopard, and provides a program you can download that kills the process if you don't like delving into Terminal. You can put this in your dock for quick access.


Actually, for me, I always got this problem when a firewire scanner was connected during sleep. Disconnecting it solved the problem. But there are many, many people with different symptoms.


Hope this helps.

Nov 26, 2012 6:49 PM in response to Stephen Dawson1

Thanks for your help. I tried the ethernet deactivation/activation sequence suggested by Ric91, but that didn't work either. I don't mind trying the program you suggested or even fooling with the Terminal, but since Firefox works, I will stick with it for now. It's hard to believe that this has been going on since Snow Leopard and Apple hasn't fixed it.

Nov 26, 2012 10:10 PM in response to Bim101

I had pretty much the exact situation with my new iMac. Intermittent Ethernet disconnection after sleep, followed soon after with total disconnection. Nothing I tried worked. At first, restarting it while it was in the intermittent stage seemed to work but that sure was a tiring scenario. I was almost glad when it stopped working altogether. I have Apple Care so I eventually called and, after determining my modem and cable hardware were not at fault, they recommended a visit to the Genius Bar. GB took no time in assessing the problem and quickly pulled the computer in for a new logic board. I get it back I a couple of days, hallelujah!

Apr 15, 2013 12:23 AM in response to gthull644

Finally I got it working. I visited our local Apple Store several times as my iMac was still in warranty. First they have done a "software reset", whatever this means. I got my iMac back at the Genius Bar completely wiped out and with a new OS X installation - good to have several backups.

After that my iMac runs well a few days, then all came back to me. One day I had broken ethernet connections nearly on every wakeup.

I put my iMac back to the Genius Bar. This time they gave me a new logic board. This happened three weeks ago and I had no more problems.

So it looks like a faulty logic board to me, which some other iMac users confirmed before.

Apr 22, 2013 12:12 PM in response to Ric91

- choose Apple menu > System Preferences

- select Network preferences

- select your ethernet connection on the left ("Ethernet")

- now use the small gear-wheel at the bottom of the panel to deactivate this service

- click the Apply-Button on the right

- now use the gear-wheel again to activate this service

- click Apply once more

BINGO!!!!

Internet connection lost after sleep - Ethernet

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