gthull644

Q: Internet connection lost after sleep - Ethernet

I have just started using a new router (a Linksys). My problem is that after the iMac comes out of sleep I cannot get an internet connection using ethernet. It is not the router, a PC connected at the same time does not lose its connection and the internet light on the router stays lit.

When I lose the connection I cannot access the router's web page @ 192.168.1.1. The admin login box appears but with a name that relates to a previous router I used. I assume that this is part of the problem.

Any ideas?

iMac, Mac OS X (10.6.2)

Posted on Dec 8, 2009 9:01 AM

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Q: Internet connection lost after sleep - Ethernet

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  • by 8Adam8,

    8Adam8 8Adam8 Jan 17, 2010 10:33 AM in response to bosoxbarley
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    Jan 17, 2010 10:33 AM in response to bosoxbarley
    I don't have Apple TV so I don't think it's a router issue. I don't think it's iTunes either. I have found that if I am logged out of my account and log back in it works fine.
  • by bosoxbarley,

    bosoxbarley bosoxbarley Jan 17, 2010 2:42 PM in response to 8Adam8
    Level 1 (5 points)
    Jan 17, 2010 2:42 PM in response to 8Adam8
    It may be 2 separate problems then because my internet access seems to fail when iTunes is trying to sync with AppleTV. Perhaps the fix of installing the Airport Update worked for my original problem and now I have a new issue relating to iTunes/AppleTV.
  • by Boris Boesler,

    Boris Boesler Boris Boesler Jan 17, 2010 3:07 PM in response to Boris Boesler
    Level 1 (5 points)
    Servers Enterprise
    Jan 17, 2010 3:07 PM in response to Boris Boesler
    No connection after waking up the iMac:
    1) disabling the ethernet service, applying the change, re-enabling it and applying the change again makes no difference: no connection
    2) disabling IPv6 doesn't make a difference: no connection

    What did help was to disconnect and reconnect the ethernet cable, though it didn't solve the problem in previous tries.
  • by Mutley2008,

    Mutley2008 Mutley2008 Jan 17, 2010 5:44 PM in response to gthull644
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    Jan 17, 2010 5:44 PM in response to gthull644
    I have a new i7 quad core. It has the same problem. It normally takes a few seconds before the ethernet connection comes back up on it own after coming out of sleep. I don't have this problem with my Mid-2009 Mac Book Pro.
  • by AllyGill,

    AllyGill AllyGill Jan 21, 2010 2:14 AM in response to gthull644
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    Jan 21, 2010 2:14 AM in response to gthull644
    In the last 24 hours the problem has reappeared regardless of any changes I make and has now got so bad that I've turned the Ethernet connection off completely and only running wirelessly. Connection speed doesn't appear to have suffered.

    I'll watch this topic with interest to see if anyone comes up with a lasting solution and an explanation as to what causes it ! Hopefully it will come from Apple (lol)
  • by AllyGill,

    AllyGill AllyGill Jan 21, 2010 7:48 AM in response to gthull644
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    Jan 21, 2010 7:48 AM in response to gthull644
    Oh no - same thing is now happening with wireless...have all the attempts so far been red herrings?
  • by Baron015,

    Baron015 Baron015 Feb 1, 2010 2:33 PM in response to AllyGill
    Level 1 (0 points)
    Mac OS X
    Feb 1, 2010 2:33 PM in response to AllyGill
    I have same problem with new 27" i7 iMac running 10.6.2.

    I am not having the problem with an old MBP 17" running 10.6.2.

    Both wired ethernet to Airport Extreme.

    I don't think the user community is going to find a fix for this one ....

    Message was edited by: Baron015
  • by Udo Keller,

    Udo Keller Udo Keller Feb 1, 2010 10:42 PM in response to Baron015
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    Feb 1, 2010 10:42 PM in response to Baron015
    Just for interest: Have you tried disabling "Wake for network access" in "System Preferences; Energy Saver"? It solved the problem for me completely.
  • by AllyGill,

    AllyGill AllyGill Feb 2, 2010 1:03 AM in response to Udo Keller
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    Feb 2, 2010 1:03 AM in response to Udo Keller
    Sadly (!!) I have tried this, along with all sorts of combinations of fixes posted here and elsewhere but to no avail. Sooner or later the problem resurfaces. Mean time between failures has improved however. Perhaps if I turned the iMac off every night I'd stop seeing the problem (even though it'll still be there), but that's not an option when I want to access the iMac via the internet when I'm on the road.

    Looks like a portable copy of the hard drive is the solution for that scenario...and it'll save on energy, but it's hardly an elegant solution for the 21st century!
  • by Baron015,

    Baron015 Baron015 Feb 2, 2010 1:41 PM in response to Udo Keller
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    Mac OS X
    Feb 2, 2010 1:41 PM in response to Udo Keller
    Trying now ...
  • by swpolski,

    swpolski swpolski Feb 13, 2010 7:23 PM in response to gthull644
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    Feb 13, 2010 7:23 PM in response to gthull644
    I'm not sure how relevant this post is to this group, but because it drove me nuts for a while I thought I would add my experience. After four years of relatively good connections with the internet I just started having problems when the Mac came out of sleep. It would not connect. I tried restart of the computer and the modem (I have the direct ethernet connection at this time) and it would occasionally allow the connect. I read the posts in a few of the different forums and decided to try deleting the library preferences files mentioned in other posts. After two weeks of frustration I fixed the problem in about 10 minutes. By the way, I think the problem started after setting up a new Linksys router and Airport (neither of which are now connected).
  • by YoramIH,

    YoramIH YoramIH Feb 16, 2010 5:28 AM in response to gthull644
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    Feb 16, 2010 5:28 AM in response to gthull644
    Same here. Often when my iMac wakes from sleep there is no internet connection when my ethernet cable is pugged in. Disconnecting this cable and connecting it resolves the problem. The cable is connected to my Time Capsule, which is connected through WiFi with the router (Airport Express).
    I decided to activate AirPort for the time being.
  • by swpolski,

    swpolski swpolski Feb 17, 2010 12:02 PM in response to gthull644
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    Feb 17, 2010 12:02 PM in response to gthull644
    As a follow up to my earlier post, the "preference files" that I deleted are discussed in the following, very long thread.

    http://discussions.apple.com/thread.jspa?threadID=1730909&tstart=0

    After reading a bunch of the stuff, I deleted the preferences.plist and com.apple.airport.preferences files. I had to re-enter my network settings but it was worth it for me. Although the original thread was related to a security update, I figured I had corrupted the preference files. Apparently that was the case. Although it has only been about six days, I have had zero problems with the Mac connecting after sleep.
  • by YoramIH,

    YoramIH YoramIH Feb 17, 2010 1:19 PM in response to swpolski
    Level 1 (0 points)
    Feb 17, 2010 1:19 PM in response to swpolski
    Not sure which exact preference files you mean. Could you post the exact names, please?
  • by swpolski,

    swpolski swpolski Feb 17, 2010 5:27 PM in response to YoramIH
    Level 1 (0 points)
    Feb 17, 2010 5:27 PM in response to YoramIH
    The files are located on your hard drive:

    Library/Preferences/SystemConfiguration/preferences.plist
    Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist

    There are two other mentioned by others, Networkinterfaces.plist and com.apple.nat.plist, in the same location that I did not delete. If the first had not done the job for me, I was going to delete the next two. Make copies on your desktop of anything you delete just in case you need to get them back.
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