Genius MousePen 8x6 does not work properly.

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Level 1

8 points

Genius MousePen 8x6 does not work properly.

I just purchased a Genius MousePen 8x6 graphics tablet. I installed the Mac drivers on the cd but the tablet still doesn't work properly. The mouse that came with the tablet works fine but the pen doesn't work at all. I can't calibrate the pen or anything. When I try to use the pen the arrow just moves to the top right corner and stays there. No matter how much I move the pen across the surface the arrow stays in the top right corner.

iMac 24" Alum, 2.8GHz Intel Core 2 Duo, Mac OS X (10.6.2), 4GB 667 MHz DDR2 SDRAM, 500GB WDC, Wireless Mighty Mouse and Keyboard

Posted on Dec 8, 2009 8:01 PM

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Answer 1

Cuzo Author

Level 1

8 points

Dec 9, 2009 10:09 AM in response to Cuzo

I had USB Overdrive installed on my iMac which was outdated for the past few months it seems. This program was overriding the iMac drivers installed causing the issue. I updated the software and all features and the tablet works fine now. I've also disabled all settings on USB Overdrive to be safe. Thanks for all the assistance with trying to help.

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Answer 2

Kappy

Level 10

362,023 points

Dec 9, 2009 11:23 AM in response to Cuzo

USB Overdrive was recently updated for Snow compatibility. If you want to continue using it, then download the new version. However, whatever drivers your tablet software installed will have to be uninstalled to avoid driver conflicts. If you use USB Overdrive for your mouse, then I'd suggest switching to SteerMouse. Having used both I think SteerMouse is the better utility.

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Answer 3

Kappy

Level 10

362,023 points

Dec 8, 2009 8:42 PM in response to Cuzo

Most likely the driver isn't compatible with Snow Leopard. However, you will need to contact the device's manufacturer for tech support with the matter.

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Answer 4

Cuzo Author

Level 1

8 points

Dec 8, 2009 8:56 PM in response to Kappy

I will check with the device support in the morning. I'll post what happens.

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