PHOTOS WON'T SYNC TO COMPUTER

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Level 1

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PHOTOS WON'T SYNC TO COMPUTER

My iPhone 3G will not show up in iPhoto on either my desktop Mac or my Mac laptop. I have no trouble syncing music and everything else through iTunes, but I can't sync the photos I take with my phone to my computer. Does anyone have any ideas how to fix this? I have searched all the Mac help pages and I can't find anything except a suggestion to take off my passcode lock and it still doesn't work without a code.

iPhone 3G, Mac OS X (10.5.8), I have the same problem with 10.6.2 on my laptop

Posted on Dec 10, 2009 1:21 PM

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Answer 1

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wjosten

Level 10

95,321 points

Dec 10, 2009 2:14 PM in response to confetta

If you have photos in your camera roll that were emailed to you or saved through safari, try deleting them & see if iphoto sees your phone now.

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Answer 2

confetta Author

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Dec 11, 2009 6:20 AM in response to wjosten

Thanks for that suggestion. I will go through the pictures and try to figure out which were emailed to me. I hope I get them all! Is there a way to tell? I'm afraid I might miss one or two. In your experience has doing this solved this problem?

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Answer 3

wjosten

Level 10

95,321 points

Dec 11, 2009 6:24 AM in response to confetta

Yes, it's a known issue. Seems that the process of emailing or downloading photos from safari & then saving to the camera roll can pass "bad data" along, thus creating the symptoms you're experiencing.

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Answer 4

confetta Author

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Dec 13, 2009 11:41 AM in response to confetta

Thanks so much. It now works on my desktop computer, but it still does not show up on my laptop, which is a MacBook Air with 10.6.2. Any ideas for how to make it work on that? I am 99% sure I deleted all the imported photos. Thanks again!

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Answer 5

wjosten

Level 10

95,321 points

Dec 14, 2009 2:41 AM in response to confetta

OK, try deleting this cache:

http://support.apple.com/kb/TS1314

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Answer 6

confetta Author

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Dec 14, 2009 12:01 PM in response to wjosten

THANK YOU!!!! It now works on both of my computers. Thank you so much!

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Answer 7

mimitex

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Feb 2, 2010 4:37 PM in response to confetta

Does this same solution work for a PC? My photos wont sync to my Dell Latop

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Answer 8

Tigini

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Feb 27, 2010 3:47 PM in response to confetta

I agree is there a known issue on the PC side, I have deleted all pictures off the i-phone, deleted the itunes/apple software and re-installed. took a picture with the phone reset the sync up deleted the ipod photo cache and I still can not get photos off the iphone in camera role to the PC.

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