Can't verify a secure connection...???

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Level 1

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Can't verify a secure connection...???

When I log onto i-Tunes, I receive the following message: "iTunes can't verify a secure connection with the iTunes store. (-9815)" I'm not sure if this is related, but my time synch is also off. I was receiving a pop up from iTunes about that as well. I clicked the button to stop telling me about. Any help would be appreciated. This is stopping me from being able to download anything from iTunes.

Gateway, Windows XP

Posted on Dec 10, 2009 1:01 PM

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Answer 1

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Thomas Sjöholm

Level 3

580 points

Dec 10, 2009 11:31 PM in response to jjmj13

Try first to make sure that your computer clock is correct ( time/date/year ).
It could be that iTunes need the correct time/date/year for billing and such.
See if that helps.

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Answer 2

jjmj13 Author

Level 1

0 points

Dec 11, 2009 1:43 PM in response to Thomas Sjöholm

I've had difficulty in getting the time to synch. After about a week of trying, it appears to be synchronizing again, which resolved the issue with the iTunes store. Thanks for your help.

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