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Magic Mouse Hurts My Fingers and Other Complaints -- Anyone Have Advice?

The Magic Mouse is a design and technological triumph for Jonathan Ive and team, but an absolute ergonomic disaster for a ton of unlucky users, including me. "Uncomfortable to use" is a nice way to put it. Google "Mighty Mouse hurts hand" or similar topics and you'll find a lot of users have the same reaction. The sharp edges of the plastic top look great but hurt the fingers.

I got a Magic Mouse with my 27-inch iMac on Oct. 22. Within a day, the pad of my right thumb and the inside of my ring finger near the first joint -- the areas that grip all recent Apple mice -- began to hurt. After a week or so of use, during which my fingers developed constant bone bruise-like pain, I tried to ameliorate the situation by filing the top's sharp edges in the grip zone to a rounder shape. That helped, but only a little.

A month after trying to adjust to the Magic Mouse, I've retired it to a little show-off pedestal where visitors can ooh and aah. I've returned to using the bluetooth Mighty Mouse that came with my mid-2007 20-inch iMac 2.4 GHz.

My other major complaint about the Magic Mouse has to do with the left and right click functions. There's no trackpea to keep my index finger from wandering past the divide between left and right click zones. So in my attempts to move the Magic Mouse about without pain, my index finger wanders into right click territory and I can't tell you how many times I inadvertently right clicked when I meant to left click.

The touchpad-like scrolling functions work OK, but trying to use the Magic Mouse to navigate through the electronic edition of USA Today is a nightmare of jumpy incompatibility between the newspaper's on-screen software and the mouse's firmware/software. I have resorted to using just a plain vanilla Apple bluetooth mouse.

I also don't like the low height, which makes it difficult to move the MM around without gripping it awkwardly so it doesn't slip around. That, and the sharp edges, are not very user-friendly.

My grandson and I have experimented with a Microsoft bluetooth mouse, but we can't get it to play nice with Apple's bluetooth, whether it's in a 27-inch iMac, a 2007 20-inch iMac or a late 2006 Mac Mini.

Of all the current/recent Apple mice, the one I am most comfortable with is the wireless/lbluetooth Mighty Mouse. Its shape fits my hand, I like the ability to use the right click/left click functions, and the trackpea works very, very well. I also like the trackpea's click function as a way to bring up Dashboard. I deactivate the little side tab/wings because they're too sensitive to my grip as I move the MM around. I initially had some trouble with the trackpea getting clogged with crud, but I disassembled mine, cleaned it, and now run the trackpea upside down across a microfiber cloth every now and then and it continues to perform perfectly.

I have several Mighty Mice with cords. All of my comments above apply to them, but they have one problem common to all Apple mice with that elongated oval shape: the cord tends to get caught under the front edge and prevent up and down clicking movement.

I haven't investigated third-party mice, but the Magic Mouse fiasco (from my perspective) has pretty much convinced me that Apple hasn't yet quite figured out how to do mice. If anyone has advice (AppleCare? Replace with more hand-friendly mouse?), I'd be glad to get it.

-- Jim Scott

27" iMac 3.06 GHz, Mac OS X (10.6.2), Bought 10/20/09, Received 10/22/09

Posted on Dec 10, 2009 3:54 PM

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Posted on Dec 10, 2009 4:11 PM

AppleCare won't replace your Apple mouse with a third-party mouse.

For third-party wireless mice, it is usually necessary to install their custom driver software.

For third-party wired mice that have extra buttons and other functions, you have to install their custom driver software to use those extra features.

For third-party wired mice that only have the basic, two buttons and a clickable scroll wheel, they will work fine with Apple's built-in USB mouse driver. That's the type I use (from Microsoft). Simple, sturdy, inexpensive, no batteries to replace. The mouse "tail" is no big deal with a desktop Mac.

A lot of people think the Magic Mouse is the best mouse ever. I'm not one of them. I use the mouse I want to use.
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Question marked as Best reply

Dec 10, 2009 4:11 PM in response to Jim Scott

AppleCare won't replace your Apple mouse with a third-party mouse.

For third-party wireless mice, it is usually necessary to install their custom driver software.

For third-party wired mice that have extra buttons and other functions, you have to install their custom driver software to use those extra features.

For third-party wired mice that only have the basic, two buttons and a clickable scroll wheel, they will work fine with Apple's built-in USB mouse driver. That's the type I use (from Microsoft). Simple, sturdy, inexpensive, no batteries to replace. The mouse "tail" is no big deal with a desktop Mac.

A lot of people think the Magic Mouse is the best mouse ever. I'm not one of them. I use the mouse I want to use.

Dec 10, 2009 4:11 PM in response to Jim Scott

I haven't tried then newest MM, but I haven't liked any of the mice that came with my various Macs. I have, for several years now, used a Kensington Expert Mouse trackball. It has four configurable buttons, a center trackball and a scrolling ring around the ball. It also comes with a wrist rest and I have found it to be the most comfortable pointing device I have ever had. It doesn't fall off the desk, it doesn't strain my wrist, it can be used on any surface and is in general, extremely satisfactory. Kensington are responsive to enquiries as well.




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Jan 31, 2010 5:22 PM in response to itsadam

After my original post, I stopped using the Magic Mouse and resumed using a bluetooth Mighty Mouse. It took about a month for my fingers to stop hurting. Last week I tried using the Mighty Mouse again, and my fingers started hurting. I'm as big an Apple fanboy as some of you who have responded in this thread, but when slick looks take precedence over user comfort, this fan is offended, not to mention hurt. So I filed a bug report on the bad ergonomics of the Magic Mouse with Apple.

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Jan 31, 2010 10:07 PM in response to Jim Scott

Of course, it depends on the person using the mouse. There are a lot of people you would think the Magic Mouse is more comfortable than a typical mouse, and for exactly the reasons you think it is uncomfortable. 🙂

I have no problem with paying $15 for a regular wired USB mouse with two buttons and a clickable scroll-wheel. The old Mighty Mouse is OK, but it's still a bit too low for me, and the scroll ball is too +high maintenance+. If Apple made a more typical wired mouse with two physical buttons and a clickable scroll-wheel, with some nice Apple style, I'd buy it in a second. I think it would be an option that the .edu customers would appreciate too.

Feb 3, 2010 9:50 AM in response to Jim Scott

I have larger hands and the new magic mouse really doesn't fit my hand properly. I've passed it on to my wife for her to use instead of the old mighty mouse with the trackball and she likes it just fine. I'm back to my Logitech MX Revolution which does fit my hand.

I would think that it wouldn't be difficult for Apple to make 2 or 3 versions of this mouse in different sizes. I do like the mouse and if there was a larger version I would probably move back to it.

Feb 3, 2010 11:34 AM in response to Jim Scott

Personally I'd have to disagree with everything Jim Scott said about the MM. I've had my 27" iMac now for 1 month. I love it. Great ergonomics and looks like it belongs in the Museum of Modern Art. I never liked any Apple mouse before and always bought a third party mouse, but I have to say this is the first one I think is terrific. Doesn't hurt my hands at all. My battery lasted a month with moderate use and that's my only complaint. I bought a huge pack of alkaline batteries and figure I can afford a dollar a month.Might try some lithium batteries next time though I must say changing batteries one a month isn't exactly strenuous.

Feb 3, 2010 2:41 PM in response to Jim Scott

Jim Scott wrote:
The Magic Mouse is a design and technological triumph for Jonathan Ive and team, but an absolute ergonomic disaster for me.
I also don't like the low height, which makes it difficult to move the MM around without gripping it awkwardly so it doesn't slip around. That, and the sharp edges, are not very user-friendly.


Jim, sorry you have had such an uncomfortable experience adjusting to the Magic Mouse. With respect considering your experience, I think your use of the word "grip" tells me a lot. I have honestly never felt the sharp edges you talked about. I do not grip the Magic Mouse. My thumb and ring finger gently guide the mouse about my mouse pad, while the first two fingers hover over the top ready to left-click, right-click, swipe, or scroll (almost soothing, it's so effortless).

All gentle movements. Before this I had Apple's large rounded acrylic-covered old mouse and yes, you could certainly grip that one. But the Magic Mouse is designed to be guided about with a light touch and not held at all (except when dragging something across the screen and you need to lift the mouse to reposition it without dropping the icon).

Feb 3, 2010 2:52 PM in response to Rick Lang

I agree. I think the user is gripping the Magic Mouse like it's a Mighty Mouse. When I'm scrolling, the only part of me that's touching the Magic Mouse is the tip of my index finger. When I'm moving the Magic Mouse, I'm gripping it with the tip of my thumb and tip of my ring finger, while my index and second finger are hovering over the top of it. Other than the tips of my fingers, no other part of my hand comes in contact with it at all. Left and right swipes are done very quickly with both finger tips barely touching the surface.

Magic Mouse Hurts My Fingers and Other Complaints -- Anyone Have Advice?

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