7 Replies Latest reply: Dec 20, 2009 11:36 AM by littleshoulders
Muriel Hof Level 1 Level 1
I'm trying to upgrade my computer so I can download and use the new itunes. I have looked in the apple menu for the command "update latest softwear" but on my version it doesn't exist and the only option is Get OS X softwear. This takes me to the Apple website and when I try and download a later version of OSX I am told that there is no "Bill of Quantities". Is this because 10.2.8 is so old that it can't be upgraded to the newer operating systems? Is there anything I can do or do I have to buy a new computer?
Thanks for your help

iMac, Mac OS X (10.2.x)
  • Niel Level 10 Level 10
    There are no free Mac OS X updates available for 10.2.8. You need to purchase a newer OS.

  • Texas Mac Man Level 8 Level 8
    Muriel Hof, welcome to Apple Discussions.

    You probably need at least OS X Tiger 10.4.x. Here's the requirements. *OS X 10.4 Tiger Requirements* http://docs.info.apple.com/article.html?artnum=301341

    Does you iMac meet these requirements?

     Cheers, Tom

  • cornelius Level 6 Level 6

    Welcome to Apple Discussions.

    Your profile does not tell us which iMac you have. If you include the processor speed or year in which you purchased in your profile, it will help us to make suggestions that are more appropriate to your needs.

    As noted in ealier posts
    • You need to upgrade your OS
    • To run the latest version of iTunes 9 you need to install Tiger (Mac OS X 10.4x)
    • You must install from disk, as the basic OS cannot be downloaded. Once installed, incremental updates can be downloaded.
    • You need to purchase the Full Retail Version of Tiger
    The system requirements have already been posted. Check to be sure your computer meets those requirements.

    Please don't hesitate to post back with further questions.

  • littleshoulders Level 6 Level 6
    Hi Muriel,

    As has been stated by those helping above you will need to purchase a later OS (most likely at least 10.4.x Tiger from a reseller and which can be expensive).

    That said for Apple's information about upgrading/updating see:

    "Software update, upgrade--what's the difference?"

    If you know your computers specs (or select the blue apple menu>About this Mac) you can go to a site such as everymac.com and select your model of iMac from the list of links and it will take you to a page with all the info about your computer and the original and the maximum OS that you can upgrade to.

    hope that helps some,

  • taj133 Level 1 Level 1
    I have a similar problem and thought woudl ask for advice.

    I bought the G4 (dome with floating panel) in 2000 and used for my daughter for 2 years. we have inot used it since 2004. We would like to use it for browsing and music (itunes). Since IE is old and does not load, looks like I need to update starting with OS (existing version 10.1.2 ). I use windows for work (sorry me!) and not that much familiar with MacOS. Since we expect limited use of this machine, what is the cheapest way to get this to do decent browsing and music playing?

    Thanks for the help.
  • cornelius Level 6 Level 6

    I am not sure what computer you have. My guess is that it is an iMac. If the processor speed is faster than 400 MHz you should be able to run Tiger (OS X 10.4.11), which you will need to use iTunes 9. (To check you processor speed go to Apple Menu > About this Mac). You can also install Panther (Mac OS X 10.3.9) although you will need to run earlier versions of iTunes. If your processor speed is under 400 MHz Panther will be your best bet. To install Tiger your computer will need to meet the minimum system requirements for Tiger. To install Panther your computer will need to meet the minimum system requirements for Panther.


  • littleshoulders Level 6 Level 6
    Hi taj133,

    "I bought the G4 (dome with floating panel) in 2000"

    Is this the type of machine you are referring to:

    If so, those machines were actually released in 2002. The last one was a 1.25Ghz model. The first, a 700Ghz model, came with 10.1.2 + 9.2 pre-installed and can be upgraded to 10.4.11. The last model of the flat panel from 2003, the 1.25Ghz, came with 10.3.1 pre-installed and the maximum it can be upgraded to is 10.5.8 Leopard.

    If browsing and especially iTunes is of major concern then I would recommend at least upgrading the machine to 10.4.11 which will allow you to use later versions of both browsers and iTunes versions. Purchasing a copy of a full retail Tiger 10.4 install dvds can be expensive from third party resellers such as on ebay etc. A good indicator can be found by searching ebay for completed auctions after searching for "10.4 full retail install"

    hope that clarifies some,