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Apple TV taking a long time to download an iTunes Store movie rental

Normally when we rent a movie from the iTunes Store via Apple TV we're able to start watching it within a few minutes. We just rented one, however, and the downloading process is going super slow. It's been downloading for at least 10 minutes, it's just 22 percent done, and AppleTV is saying that we won't be able to start watching it for another 35 minutes.

Our Internet seems to be working fine and at normal speeds otherwise though.

Any idea why the Apple TV is taking so long to download this movie rental?

MacBook Pro, 2.56 GHz, 4 GB RAM. 250 GB HD; iMac, 2.4 GHz, 2 GB RAM, 500 GB HD, Mac OS X (10.6.2), iPhone 3Gs, AppleTV, PowerBook G4

Posted on Dec 12, 2009 6:46 PM

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245 replies

Feb 17, 2018 7:22 AM in response to The Zach

So I plugged my Apple TV directly into the modem using an Ethernet cable and it worked like a charm. You tube videos loaded immediately. Apparently my old Apple Airport is the issue. Try this yourself to see if this is your problem too. Unfortunately we can't do this with our IPAD which also has a terrible time uploading You tube videos. Must be time to upgrade our flying saucer shaped airport.

Jan 25, 2017 4:28 AM in response to The Zach

Reboot of the apple tv (power cable out for 10seconds) fixed it this time.

Was taking forever to "load" and after 10 minutes the screen showed the play bar at the bottom at about 20%.

Took the power of, the waited for 10seconds, plugged power back in, apple tv started up.

Move showed as "rented and 29days left" and when I pressed play it almost immediately came up. After pressing play a short message was shown "authorising" and then it started, altogether a few seconds only.

Dec 14, 2009 5:09 AM in response to Chenks

Chenks wrote:
Ian Cashman wrote:
will be wanting a refund because its too late to watch the movie now.


you have 30 days to start watching it.


He probably means that it's too late in the evening to start the video, at least that was our problem.

The movie was Hi-def, lineout, but they almost always are and we've never had it take so long--it would have been faster for me to drive out to the local video store and pick up a DVD.

Jan 1, 2010 3:05 AM in response to The Zach

I am having major issues downloading rentals, max speed for our village is 3mb(if thats what you call it) any how, usually takes me 2 hrs to download a film, last 3 films taking me 80hrs-30hrs!!!!!!!!!!!! Rubbish on the tv, kids and I want to watch a movie pronto, checked internet speed, all working well, got my maximum. Can anyone tell me what is going on??!!!! I normally download on to my Imac. I have recently downloaded some software, for my new wamcom bamboo fun? is it related?
Any feedback would be greatly appreciated. Many thanks

Jan 1, 2010 4:33 AM in response to The Zach

I am having major issues downloading rentals, max speed for our village is 3mb(if thats what you call it) any how, usually takes me 2 hrs to download a film, last 3 films taking me 80hrs-30hrs!!!!!!!!!!!! Rubbish on the tv, kids and I want to watch a movie pronto, checked internet speed, all working well, got my maximum. Can anyone tell me what is going on??!!!! I normally download on to my Imac. I have recently downloaded some software, for my new wamcom bamboo fun? is it related?
Any feedback would be greatly appreciated. Many thanks

Jan 1, 2010 4:37 AM in response to Alley_Cat

I am having major issues downloading rentals, max speed for our village is 3mb(if thats what you call it) any how, usually takes me 2 hrs to download a film, last 3 films taking me 80hrs-30hrs!!!!!!!!!!!! Rubbish on the tv, kids and I want to watch a movie pronto, checked internet speed, all working well, got my maximum. Can anyone tell me what is going on??!!!! I normally download on to my Imac. I have recently downloaded some software, for my new wamcom bamboo fun? is it related?
Any feedback would be greatly appreciated. Many thanks

Apple TV taking a long time to download an iTunes Store movie rental

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