BROADBAND VERIZON KYOCERA 650 CARD

THIS WAS ABSOULUTELY A PAIN IN THE MAC.

1. VERIZON TECH DEPT , ON TELEPHONE LINE, HAS ABSOULUTELY NO IDEA OF WHAT TO DO TO HELP A MAC USER !

2. I WAS TRANSFERRED OVER TO SEVERAL PEOPLE, WHO JUST KEPT REPEATING MY DATA WHICH PERTAINED TO MY ACCOUNT .

3. I HUNG UP ON THEM 4 TIMES

4. YESTERDAY I VISITED THERE UPLAND STORE , VERIZON WIRELESS. GUESS WHAT HAPPENED ? EVERYONE THERE SCRASTCHED THERE HEADS, AHHHHHH!!!?? CALL THE TECH DEPT. , MAYBE THEY CAN HELP/..

5 NOW, I HAVE APPROX. 10 HOURS INTO THIS CARD AND THE ACTIVATION PROCESS OF THE UTILITY. IT NOW WORKS.----AND WORKS FAST. THE KEY IS HAVING THE BROADBAND ACCESS AT THE TIME OF INSTALL AND CARD ASCTIVIATION. THIS IS EXTREMELY IMP.

6. EMAIL ME IF YOU NEED TO , I WILL HELP U. FORGET VERIZON ONLINE AND TELEPHONE SUPPORT.

Posted on Sep 22, 2005 7:08 AM

Reply
13 replies

Sep 26, 2005 9:55 PM in response to Michael Reno

This has got to stop. How many millions of people use Mac OS X and still the cell companies think nobody uses it. They have no support or knowledge. Not even a Mac in house to train on. They always have a go-to Mac guy that everyone asks for answers. I had to get a special phone number from T-Mobile for the only guy who knew about Mac. What's the deal? When is it going to change? This is bull.

The same goes for Comcast cable. They support Mac but nobody knows it. They have a Mac installation that is Internet Explorer for Mac and goes to a web site to find the IP address of your cable modem.

I laugh.... the biggest communications companies in the world (Nokia, Motorola, Verizon, Comcast, T-Mobile, etc) think that Apple is an afterthought.

Somebody is either getting paid to they are just stupid.

Sep 26, 2005 10:41 PM in response to Michael Reno

gregg<

agree with you completely. it is all about the dollars, companies need to produce what is selling, ( ie. aftermarket ipod duplicates, etc, belkin, etc. )
1. I am gathering up my accrued sum mated time spent with the kryrocrap card. ( i estimate 11 hours or so) there will be a consequence to this action of verizon's lack of technical attention to me. i am currently a cell customer to them as well. this may cause me to transfer to another cell company as a carrier of cellular, however, the broadband will have to remain. ( too much time into it )

2. so there you have it. no discount for my hours , reasonably current with my hourly service calls or perhaps the card for free ( 129. 00 for first time), and a credit for 1 month. if not c ya verizon
3. another frustrating issue. verizon transfers me to a tech. i think it must be in India or something, the help seems Indian or Iranian. each time i got transferred ( 6) separate times, Indian ethnic help answers. ( ? ) not that this is bad, i do not discriminate tech. help. !!!

4. so here i am [speaking with a person, whom i can not even understand due to there chopped up English attempts. they try, however, i can not repeat everything 10 times just to specify my issues. frustrating, and i will never again ask for there help, ever. ( Mac lovers alone, through research can help each other . ( i know i am open to helping fellow Mac peoples,anytime. just for the loyalty alone. ! we are like an underground militia. ( easy on militia )

5. verizon , no help to me.

gregg, thanks for the time, i needed to vent once again. !! phew !

Mac attack !
mike reno

Sep 26, 2005 11:33 PM in response to Michael Reno

My prediction is that Apple will come out with something just because Apple is not being supported and that ROKR isn't going to fly because Motorola made it and they just want to jump on the iTunes/iPod bandwagon. If Apple made it the phone would be unbelievable.

Jobs is going to learn from the experience and later blow them all out of the water with a true solution. Give it another 18 months when the new networks are in place. Verizon will be begging Apple to use their network. The tables are turning.

I was going to get the Kyrocera 650 but when the salesperson said "thats an old model" and had to go lookup what works with Apple, I said wait. I am not signing a 2 year contract to pay $100/month (inc tax) for something they have to go lookup. Clueless!!!

They come out with phones and don't even know if they work. If they have problems they come out with another and screw the people who bought the previous one. They are all doing it.

The only cell phone that ever really worked for me was my Motorola StarTac. It was proven!!! Nothing is proven these days.

You got me going too. All I do is buy stuff that is supposed to be the best and end up trashing it. My worst mistake was buying that HP6315 Pocket PC Phone piece of sh*t. How do people use these? Do they know how bad the software is or does everyone just accept crappy software.

As I am writing this my new cell phone (which cost me $300) is beeping because the battery is almost dead. Too bad its been plugged in for 3 hours. Problem is the plug is loose so I always have to fiddle with it to charge. Nothing I did. Just bad design. I am sure they will fix it on a future model.

Okay - enough venting.

Gregg

Sep 27, 2005 1:28 AM in response to Gregg Green1

gregg.

I also just purchased a 23 '' flat cinema display.
fact : two days of playing with it, conclusion:

a. i love it
b. wish i had the 30
c. it is bright, but mine is 100 % adjustable, no issues.
d. perhaps, though i feel as thouigh i have a tan on my face, due to the platonuim radon coming from it. ( thats a joke ) ( !!!! )
e. the monitor really puts out some heat, i some heat from 2 feet from it !

does this sound , and or feel right to anyone, gregg>? enlighten me !

Sep 27, 2005 7:13 AM in response to Michael Reno

NO, nothing like that...totally print driver and Kyocera related. I print to a couple hundred pounds of printers during the day...I have about 20 drivers installed...everything works fine...unless the Kyocera card is plugged in and powered up. Getting offline doesn't help...however going to the toolbar and forcing power down of the card does.

Interesting...I'll see maybe if there are updated PC card slot drivers...doubtfull though. It is just like an old-school Mac extension conflict! LOL...

Sep 27, 2005 1:35 PM in response to Gregg Green1

gregg,

i'm like a kid again, just as when i would get a new dirt bike or something,....9 NEVER WOULD COME IN FROM PLAYING ) ..mac stuff taked place of a signifigant other now, i could not imagine having a relationship now, i wish my mac had extremities. ! ! ! 🙂
anyways younoticed the heat ? i had to put some sun blocker on this a.m. before computing. have u ever visited the "hack in the box" web site? if i remember correctly, there is hack software downloads for the mac, and situationssuch as yours.

also. yers you are correct, the monitor is truly bright , and intense. i walked across the street to look at my office in the dark, and wow, looks as though there is a street light in there. how funny!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

BROADBAND VERIZON KYOCERA 650 CARD

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.